We’re excited to introduce you to the always interesting and insightful Geneice Hodge. We hope you’ll enjoy our conversation with Geneice below.

Alright, Geneice thanks for taking the time to share your stories and insights with us today. Do you take vacations? Why or why not?

In today’s fast-paced world, many wonder if travel advisors ever get the opportunity to take vacations themselves. The common misconception is that travel advisors are always jet-setting off to bucketlist destinations or even road trips, enjoying endless leisure. The reality is quite different. Travel advisors are dedicated professionals who work tirelessly to create dream getaways for their clients, but they often find it challenging to take a vacation themselves. We take memorable vacations; however, we are working on clients’s travels while on holiday.

As a certified travel advisor and founder of Indi Star Destinations travel company, I find time to go on vacations to reset my mental health. Travel advisors are passionate about exploring the world and curating an epic getaway. This love for travel often drives us to stay committed to our work, making it challenging to step away from our businesses even while on vacation!!! We are on call 24/7!! We are our clients 1-800 number!

Unlike traditional 9-to-5 jobs, travel advisors need to maintain a high level of flexibility. The demand for our services can peak during holidays, leaving little space for us to take time off when everyone else does. Yes, it sucks at times, but it’s our duty as travel advisors to create memorable experiences for our clients.

The travel industry operates year-round, and agents must be available to address client needs, navigate unforeseen changes, and handle last-minute requests. This constant balancing act can make it challenging to plan personal and family vacations.

We, travel advisors, face unique challenges, such as dealing with time zone differences, unpredictable travel restrictions, and the need to stay updated on rapidly changing information in the industry. Most people think we book vacations; however, we are constantly researching and curating late-night proposals. For example, Indi Star Destination partnered with a vendor in Bali with whom I had to coordinate meetings at 1:00 a.m. due to the time zone difference.

My advice to entrepreneurs, including travel professionals, is to recognize the importance of self-care. Regular breaks and vacations are essential for maintaining physical and mental well-being. For example, Indi Star Destination believes entrepreneurs should plan a spa day while on vacation without any distractions to focus on their mental health.

In addition, planning well in advance vacations allows entrepreneurs to notify clients and associates about their vacation plans. Proper scheduling and organization can help prevent last-minute disruptions. Entrepreneurs should set alerts on emails or post on their social media to alert clients they are on vacation.

In conclusion, balancing work and personal life is critical for entrepreneurs. It’s possible to take a leisure vacation while maintaining a successful business with the proper planning and strategies to continue operating their business.

Geneice, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?

Hey, Hey, I’m Geneice, the dynamic force behind Indi Star Destinations Travel Agency.

I’m also a certified Travel Associate/ Travel Advisor through the Travel Institute! With a passion for crafting unforgettable getaways, I’ve been at the helm of Indi Star Destinations for six incredible years. We’re all about making travel stress-free, which began right in the heart of The Bronx.

Specializing in Caribbean travel and Las Vegas, Indi Star Destinations takes pride in crafting ‘momcations.’ Why? Because they firmly believe that every mom deserves a break without the looming cloud of guilt. Geneice, a mother/mompreneur, knows the value of cherishing those special moments with her two beautiful children.

What sets Indi Star Destinations apart is their founder’s dual role as a certified travel advisor and an avid traveler. I have explored the breathtaking corners of the Caribbean, from the turquoise waters of Aruba to the vibrant culture of Jamaica and Mexico, and the enchantment of Turks and Caicos. My travels have gifted me priceless insights and experiences, which I eagerly bring to my role as a travel advisor.

My passion revolves around ensuring my clients have the best possible travel experiences. I firmly believe that partnering with a travel advisor is the key to achieving that goal. I’ve seen the difference working with a travel advisor can make, and how travel advisors are determined to share their knowledge and experiences with a broader audience.

With my certification as a travel advisor specializing in Caribbean travel, I offer a wealth of knowledge and experience. Through my work as a travel advisor and her exploration of the region, I developed an intimate understanding of the unique challenges and opportunities of planning a trip to the Caribbean, Las Vegas, and other captivating destinations.

Indi Star Destinations’ slogan is Climb into your dreams. All travelers should climb into their travel dreams and explore a bucketlist destination. My agency is most proud of showing our clients the benefits of traveling outside of their comfort zone without regrets. The best feeling is hearing from clients that your agency is the best in customer service and support. We are honored to work with your agency. This feeling keeps the momentum in helping others climb into their travel dreams and experience more outside their comfort zone. As travel advisors, we encourage new clients to analyze their travel expectations to meet their standards. We are unique compared to other agencies focused on the “sell.” Indi Star Destinations focuses on the experience, not the price tag.

By sharing her expertise through social media platforms and publications like Voyage Houston Magazine and ShoutoutHTX, I aim to help more travelers enjoy successful and enjoyable trips while highlighting the immense value of working with a travel agent.

Indi Star Destinations, LLC, is not just an average travel agency; it’s an odyssey of passion, dedication, and a commitment to crafting memorable getaways. It invites travelers to embark on their dream journeys, unburdened by worries and regrets. Indi Star destinations transform travel dreams into realities.

What’s been the most effective strategy for growing your clientele?

The most effective way to grow your clientele is through referrals and being consistent on social media. In addition, as an entrepreneur, market research is to gain knowledge and other ideas from your competition to stand out. Ask yourself, “What will bring traffic to my page or my business?” Create a calendar and notepad to write your daily activities and any ideas that come to your mind while doing market research.

Second, ask for referrals and create a referral program. A referral program will give rewards such as gift cards for every client who purchases a product or plans a vacation.

Thirds, stay consistent!!! Social media is trending!! People are watching your content !!! Show up and stay strategic in posting your content.

Remember, avoid being stressed out!!!! Growing a business takes time and patience. Take a break to reset your mindset.

Any thoughts, advice, or strategies you can share for fostering brand loyalty?

In a world of ever-evolving technology and an abundance of travel options, fostering lasting relationships with clients is a formidable challenge. Yet, for Indi Star Destinations, a woman-owned travel agency, this is not just a challenge – it’s a mission. In an era when transactions often feel automated and impersonal, Indi Star Destinations has put the human touch back into the client engagement journey. Believe us, human connection will leave a special place in your heart.
I will take the time to understand the unique preferences and desires of each client. My team doesn’t just book trips; they curate memorable experiences.
One of the cornerstones of their approach is consistent communication through email, text messages, and WhatsApp. They engage clients by sending regular travel updates, personalized recommendations, and unique travel-related content. In addition, we also send Michelin restaurants for our luxury clients. These emails are not mere transactions but conversations where clients feel valued and heard. Our clients love the fact we are available 24/7 and able to send text messages and receive a prompt response compared to the 1-800 number.

Indi Star Destinations leverages various communication channels to stay in touch with clients. From email newsletters and social media to surprise holiday gifts to her VIP clients. Again, we treat our clients with respect and treat them as family, not just a price tag. Our brand is focused on the well-being of our clients to return from their destinations with nothing but happiness.
The company goes above and beyond by offering exclusive experiences to its repeat clients. Whether it’s a private airport transporation or a surprise upgrade, clients often find themselves pampered with thoughtful surprises during their trips.
Client surveys are invaluable to Indi Star Destinations. By listening to their clients, they ensure that their services continue to exceed expectations.

Indi Star Destinations remains rooted in The Bronx, and this loyalty to their community extends to their clients. They bring a piece of The Bronx’s vibrant spirit to every journey they plan, making each experience unique.

“In a digital world, we strive to create genuine connections. Our clients are not just customers; they’re part of the Indi Star family. Our commitment is to provide travel experiences that resonate, inspire, and create memories that last a lifetime.”-Geneice H.

Contact Info:

• Website: www.indistardestinations.com
• Instagram: www.instagram.com/travelwithneici
• Facebook: www.facebook.com/travelwithneici
• Linkedin: http://www.linkedin.com/in/geneice-hodge-945831155
• Youtube: https://www.youtube.com/@travelwithneici5589/featured
• Other: TikTok: https://www.tiktok.com/@travelwithneici?_t=8h2ll8kile2&_r=1 Email: [email protected]