We’re excited to introduce you to the always interesting and insightful Gay Puckett. We hope you’ll enjoy our conversation with Gay below.
Gay, appreciate you joining us today. What’s been the best thing you’ve ever seen (or done yourself) to show a client that you appreciate them?
Having served over 700 families over 25 years only happens when a client likes AND trusts you with their business.
Staying in touch and reminding them you are grateful to them is important.
I like to make them feel appreciated. Whether it is bringing them hillcountry peaches in June, or delivering pumpkin pies ” one to enjoy, one to share” in November. Maybe It is just a call to say you’re thinking of them, or a note on a birthday or child’s graduation. This is how you stay in business and are referred to their other family and friends.
Gay, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?
For more than 46 years, since 1979, I have been an Austin resident and real estate investor. I know this town as a long-time resident and can help you get to know each neighborhood and new, close-in, or in the suburbs. I have the neighborhood knowledge and buyer contacts to find a buyer for my sellers homes no matter what the market is doing.
Helping over 700 families in the past 25 years and having a career sales of over $500 million from luxury residential home sales to investment properties is a record that is hard to match in this business. Top Companywide Listing and Sales Agent for multiple years. Isn’t that the deep experience level every client deserves?
Married to a registered Professional Engineer in high-tech and mother of two grown children, I have been
Are there any books, videos, essays or other resources that have significantly impacted your management and entrepreneurial thinking and philosophy?
Always read. Get a mentor who gives sage advice and has walked the road before. Attend conferences, always be learning and evolving, especially with technology. Get a coach. ” Get into curiosity ” was great advice on staying current on new things. This all moves you forward, keeps you relevant and competitive.
What do you think helped you build your reputation within your market?
Your reputation and integrity are the gold standard to staying in business.
Always be ethical and put your clients needs first.
Image Credits
Deann Hoeft photographer