We caught up with the brilliant and insightful Frank and Desiree Middleton a few weeks ago and have shared our conversation below.
Frank and Desiree, thanks for taking the time to share your stories with us today Let’s start with the story of your mission. What should we know?
Our passion to create, listen, and understand our customers has made our mission very simple. To fulfill their vision and make it a reality has become a priority. Within our process, there is no greater feeling than to exceed their desires and expectations. We truly believe in our ability and we strive to be the go-to resource for personalization for individuals, schools, athletes, teams, businesses and more.
Frank and Desiree, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?
We started this journey in 2021. At first it was only small project for family that we would give as gifts, like personalized t-shirts and tumblers. Fast forward to today, we have been blessed with more opportunities to share our passion in creating with more people, athletes, schools, businesses and organizations. Any personalized product that is requested, we are more than happy to deliver.
We are most proud of the relationships we’ve built and everything we have been able to produce. It is truly amazing working together as husband and wife and we believe that sets us apart. We take pride in our work and the excitement of customers once they receive the final product is unmatched.
What’s worked well for you in terms of a source for new clients?
The best source of new clients has been our current ones! Working together as husband and wife, we value family. We never want to treat our customers as just customers, but as family. We’ve been able to build incredible relationships and gain respect and referrals by taking care of those we have now.
What do you find most rewarding about being a creative?
The most rewarding aspect is taking a customers vision and bringing it to life. We have been able to exceed expectations and the joy and excitement from the customer is the best feeling.
Contact Info:
- Instagram: @middletonmade_
- Other: Email: [email protected]