We recently connected with Erica Reed and have shared our conversation below.
Erica, appreciate you joining us today. We’d love to start by getting your thoughts on what you are seeing as some of the biggest trends emerging in your industry.
I recently received an email from one of my students who is taking my online 30-day book challenge. In this class, students learn my method for writing a book in 30 days; a method I’ve used for many years when ghostwriting for busy business professionals. The student asked how the use of machine learning algorithms such as ChatGPT were redefining the freelance writing world. My reply was that it was completely changing the game I’ve played in for over a decade. It’s really changing a lot of different aspects of business and industries. And it’s the hottest topic of discussion at colleges and universities.
ChatGPT changed the way I work as a ghostwriter. I can record a meeting with a client as we discuss the next chapter in a book, and then take the recording to be transcribed automatically into text with the latest A.I technology. Then, that transcription can be placed into ChatGPT to be rephrased into the desired writing tone and voice. What used to take me days now takes me an hour or two as I use technology to write chapters at an alarming speed based on what the client wants in any part of the book. I think the most ironic part of this experiment is that a client of mine who is writing a book on the data industry taught me how to do this, and encouraged me to use this method for their book.
What this whole process taught me from an educator point of view is that there are new technologies being created all the time that are helping to solve all sorts of problems. Whether large or small. But no matter how these technologies function, they still need human interaction and imagination. That is why I often refer to ChatGPT not as A.I, but M.L (machine learning). Most of the new technologies are just detailed algorithms, and therefore more machine learning than the A.I. we think of when we think of Hollywood movies. In essence, all of these different algorithms that create new content are new tools that can be ethically used.
I teach English courses at the local community college and for various universities. My goal as a writer and educator is to teach my students how to ethically use these new technologies. I’m a firm believer that student success hinges on the understanding of the latest technology. And therefore, I should not only teach my students about ChatGPT, but how to use it ethically. It’s a great engine for gathering ideas for writing. It can help increase understanding as the engine gathers vast amounts of information and organizes it to be easily understood. But there is most certainly an unethical way to use ChatGPT by having it generate discussion forum posts and entire essays, allowing writers and students alike to take this generated information and claim it as their own.
In the freelance writing and editing industry, along with the education industry, I am seeing massive trends and changes with the incorporation of more machine learning tools that are rapidly becoming available. In some cases, it has shortened my turnaround time for writing. But I truly believe that there is a fine line when it comes to claiming what ChatGPT spits out as our own thinking and understanding of any given topic.
Erica, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?
I’m a professional editor and ghostwriter. Growing up, I’d always dream of being a published author. I spent the majority of my time writing short stories and entering writing contests just to get recognition. Those stories eventually turned into a novel series. My love for literature and writing led me to freelance ghostwriting for clients to help make their book dreams a reality while also working on my own.
After a decade of helping business professionals write their books, specializing in the self-help and personal development genres, I continued my pursuit and passion of helping others by joining the collegiate ranks. Now, as an English instructor, I help creative writing students hone their skills and craft by inspiring them to write daily and to never give up their dreams of becoming published authors. I teach for both Cochise College and Grand Canyon University in Arizona, USA.
I have a MA in English Literature and Creative Writing from Southern New Hampshire University. I’m currently applying for a doctoral degree from Arizona State University, with the goal to begin in the Summer 2024 semester. My research focuses on engagement theory and gamifying online classes since I have a chief interest in improving online learning — the future of all education.
If I could choose to teach any class every day, it would be “How to write a book in 30 days”. One of my most popular courses on Udemy, I understand the difficulties of writing a book and how the writer often gets in her or his own way. Just like exercise, writing a book is a mental game. By breaking down the mental barrier, I enjoy teaching writers how to finish their books in a timely manner (instead of many years).
You can email me at [email protected] or connect with me on Instagram and LinkedIn. You can find my latest book “Things I Wish I Knew” on Amazon after it launches August 30th, 2023.
Can you talk to us about how your side-hustle turned into something more.
I earned a M.A. in English literature and creative writing because I wanted to teach at the college level. I’ve always had a passion for teaching, working with others, and helping others become successful in life. But for those who have gone down this path, you know how hard it is to be accepted as an instructor for even a community college without first having years of experience. With my new degree in hand, I had to quickly find a plan B.
Therefore, I began freelance writing and editing. It first started out as writing content articles for a website that eventually spilled into a full-length book. I realized how much I enjoyed writing books based on life experiences. It was thrilling to hear client’s stories, understand their life lessons, and put it all together into an enjoyable book. I eventually made an entire career out of it as I became a professional ghostwriter and started working with multi-millionaires and billionaires to capture their stories of success.
During a decade-long journey, I wrote countless books for professionals and spent some of my free time volunteering to teach English as a second language. I’ve always loved teaching and showing people how to achieve their dreams. It was through this experience that I was able to build my resume. Now, I have a happy career as a college instructor. I have some long-standing clients that I still work with as a ghostwriter, but now I spend my days teaching others how I created the freelance writing business I still have today.
Any thoughts, advice, or strategies you can share for fostering brand loyalty?
I keep in touch with my clients by learning about them beyond their professional lives. When we talk, I ask them how their families are doing. I remember the names of their spouse or children, and make sure to use those names. I’m mindful to follow them on social media, and congratulate them when they reach certain milestones. I focus on creating a network of professionals that I can refer to one another, becoming a center point for many people to make new business connections.
Now, when my clients think of me, they remember me as the person who is full of energy and encouragement. A person who always puts people at ease and creates an environment of creativity and calm. I’ve been working with the same clients for almost ten years now because they know that they can rely on me anytime a new book idea comes to mind. It has been a fantastic journey that has been built on authenticity and personal professional relationships.
Contact Info:
- Instagram: https://www.instagram.com/ericateacheswriting/
- Linkedin: https://www.linkedin.com/in/ericareedinstructor/