We caught up with the brilliant and insightful Eric a few weeks ago and have shared our conversation below.

Eric, thanks for taking the time to share your stories with us today Let’s jump into the story of starting your own firm – what should we know?

When I decided to start my own firm, Nathans Investigations, it was really the culmination of years of experience in the field and a desire to provide investigative services with a level of professionalism and integrity I felt was often missing. The early days were both exciting and daunting.

The first step was defining the firm’s niche and vision—deciding which types of investigations we would focus on and the level of service we wanted to provide. From there, I had to tackle the practical aspects: obtaining the proper licensing in Florida, setting up the business entity, securing insurance, and establishing the legal and operational frameworks necessary to run a professional investigation firm.

Finding suitable office space and acquiring the right technology and tools were additional challenges. For a small start-up, every dollar counts, so I had to be strategic about where to invest and where to be resourceful. Building a client base from scratch was perhaps the biggest challenge. Trust is everything in this business, so it was crucial to network, maintain high ethical standards, and let word-of-mouth referrals grow our reputation.

If I could do anything differently, I would have invested even more time in marketing and building partnerships early on. While the work speaks for itself, consistently and professionally getting the word out from the beginning could have accelerated growth.

For young professionals considering starting their own firm, my advice is this: be patient, be thorough, and prioritize integrity above all else. The early days will be tough, and mistakes will happen, but if you focus on building credibility and providing real value, your reputation will grow, and the business will follow. Also, don’t underestimate the importance of having a solid support network—mentors, peers, and trusted advisors are invaluable.

Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.

I’m Eric Nathan, founder and owner of Nathans Investigations, a Florida-based private investigation agency. I got into this field out of a strong curiosity for uncovering the truth and a desire to help people navigate complex situations where accurate information is critical. Over the years, I’ve built a team and practice focused on providing professional investigative services, including background checks, surveillance, fraud investigations, online investigations, and more. Our mission is to give clients clarity and peace of mind when they need answers the most.

What sets Nathans Investigations apart is our commitment to thoroughness, discretion, and integrity. We don’t just gather information—we verify it, analyze it, and present it in a way clients can trust and act upon. I’m proud of the relationships we’ve built and the impact our work has had on people’s lives. For potential clients, our promise is simple: diligent, confidential, and results-driven investigations handled with professionalism and care.

How’d you build such a strong reputation within your market?

I believe the reputation we’ve built at Nathans Investigations comes down to professionalism, integrity, and results. From the start, I made it a priority to handle every case with discretion and care, delivering accurate, actionable information that clients could trust. Strong relationships and word-of-mouth referrals have also played a huge role, as consistently exceeding client expectations has helped us build credibility. On top of that, staying committed to continuous learning and adapting to new investigative techniques has allowed us to provide top-level service, further reinforcing our reputation.

We’d love to hear about how you keep in touch with clients.

We keep in touch with clients through clear, consistent communication and by being responsive to their needs throughout every stage of an investigation. I make it a point to follow up after cases are closed to ensure they feel supported and to address any lingering questions. Building brand loyalty is about more than just completing a case—it’s about demonstrating reliability, professionalism, and genuine care for our clients. By maintaining these high standards and fostering trust, clients know they can rely on Nathans Investigations for any future needs and are confident recommending us to others.

Contact Info:

• Website: https://nathans-investigations.com/
• Instagram: https://www.instagram.com/miamiprivateinvestigators/
• Facebook: https://www.facebook.com/nathansinvestigations/
• Linkedin: https://www.linkedin.com/company/nathans-investigations/
• Twitter: https://x.com/nathansinvesti
• Youtube: https://www.youtube.com/channel/UCvcpqH0lsBCuv8J_HwVfkbA
• Other: https://www.bbb.org/us/fl/miami/profile/detective-agency/nathans-investigations-llc-0633-90369511