We recently connected with Dylan Marks and have shared our conversation below.
Dylan, thanks for joining us, excited to have you contributing your stories and insights. Can you open up about a risk you’ve taken – what it was like taking that risk, why you took the risk and how it turned out?
Establishing my own practice during the COVID pandemic was a large risk that I took. I decided, that the in-network model of health care was falling short for many patients that I was treating and I felt that I could offer an alternate way to approach physical therapy, fitness, and health. Rather then seeing multiple practitioners/coaches for the same issue, I thought it would be beneficial to have a holistic approach and have all members of your healthcare team actually talking. Our goal was to fix issues, but then transition patients/clients into preventative health rather then rehabilitative health (ergo fixing small problems early and never letting them become large catastrophic issues). Decided to work as an out-of-network provider allows us to treat in this preventative healthcare model and provide (in our opinion) superior healthcare options to our patients that will, in most cases, save you both time and money.
Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.
We are an out-of-network physical therapy provider that treats one-on-one for a full hour. As a collegiate athlete, I was always in and out of various PT clinics throughout my career as I enjoy helping people recover from injuries and assisting them in achieving all of their goals. We provide: dry needling, cupping, manual therapy, spinal manipulation and mobilization, exercise therapy, movement screening, marathon and triathlete plans/management, headache treatment, post-surgical care, and vestibular rehabilitation. We are proud of the amount of time we get to spend one-on-one with our patients and are thrilled to have been part of so many success stories of people accomplishing major goals (ironmans, golf scores, MMA and jiu-jitsu champions, etc.). We focus on treating the person in front and are proud to view each person as an individual and not a number or a chart.
If you could go back, would you choose the same profession, specialty, etc.?
I do think I would choose the same profession. although some other healthcare fields do interest me, I don’t think that many get to spend as much time with patients as I do. I truly like talking to people, learning their story, and helping them get back to their old selves (or better then it). I have also done post-doctoral training that has allowed me to help a lot of “failed PT cases” and that has been very rewarding to help someone who is at their last option finally recover.
Can you tell us about what’s worked well for you in terms of growing your clientele?
I am a big fan of word of mouth. I know social media and other marketing strategies are very popular but to my core, I believe if you treat the patient/client right, they will tell a friend or two and slowly you will grow. You have to be able to survive the initial slow growth but eventually it takes off and you develop a reputation for the area that you are in because of the word of mouth.
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