Alright – so today we’ve got the honor of introducing you to Donnell Walder. We think you’ll enjoy our conversation, we’ve shared it below.

Donnell, looking forward to hearing all of your stories today. What was it like going from idea to execution? Can you share some of the backstory and some of the major steps or milestones?

well, the idea for our credit repair business was started as a conversation that my wife and I were having in the car one day and she mentioned how credit had really been on her heart and how she was interested in looking into it and so of course, being the supportive husband, I encouraged her to do that and she begin to do her research and she found a platform and after reviewing the platform and seeing what it was capable of doing, we decided to go ahead and invest in the platform. so securing the platform was just the beginning. We also needed to have our business set up properly and so we had to secure our LLC and our DBA as well as we begin to set up our social media handles for the business as well once all of these entities were in place, we were ready to launch and start taking our first set of clients. This was a relatively smooth process, but a very uncertain process because this was a new business venture for us yet we stuck to our beliefs, our integrity, and in just a few months we were able to scale this business to the place where it begin to replace our hourly incomes on our current jobs

Donnell, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?

Certainly! Here’s a tailored response for your credit business:

I’m Donnell Walder, and along with my wife Shaerica Walder, we’ve been dedicated to helping individuals improve their financial health, particularly through credit repair and financial literacy. Over the years, we’ve helped 150 people become homeowners, 35 purchase new cars, and 317 raise their credit scores to the 700 club. Our journey into this industry was inspired by our own financial challenges. We realized that many people lacked access to the right tools and strategies to rebuild or enhance their credit, which often led to missed opportunities in homeownership, vehicle purchases, or financial freedom.

We offer a range of credit repair services, including three-month packages for $49 or six-month packages for $149, where we work hands-on to improve credit scores. Additionally, we require credit monitoring at $24.99 a month to ensure transparency and real-time progress tracking. Our goal is to demystify credit and empower our clients with strategies that create long-term financial stability. Whether it’s removing inaccuracies, providing actionable advice, or offering personalized financial coaching, we are committed to making sure our clients achieve measurable improvements.

What sets us apart is our proven track record and personal approach. We genuinely care about seeing people succeed, and that’s why we offer affordable, yet effective, solutions that get results. The pride we feel comes from the success stories of those we’ve worked with. Nothing beats the moment when a client calls to tell us they’ve just closed on a home, purchased a new car, or experienced relief from overwhelming debt.

For anyone looking to take control of their credit and finances, I want you to know that this is not just about numbers on a report—it’s about opening doors to new opportunities. We’re here to walk that journey with you and help you make lasting changes that positively impact your future.

Any thoughts, advice, or strategies you can share for fostering brand loyalty?

We believe that communication and ongoing support are key to fostering strong relationships with our clients and building brand loyalty. Here’s how we stay connected and create lasting relationships:

1. Regular Progress Updates: We provide our clients with consistent updates on their credit improvement progress, helping them see the real-time impact of the strategies we’re using. Whether it’s through email, text, or personalized check-ins, we make sure they always know where they stand.
2. Educational Content: Empowering our clients with knowledge is essential to long-term success. We offer free tips, financial literacy workshops, and credit-building strategies through newsletters, webinars, and social media. This ongoing education helps clients continue improving their finances even after our work together is complete.
3. Personalized Support: Every client has unique financial goals, so we offer customized advice and one-on-one coaching. We make ourselves available for questions and guidance throughout their credit journey. Our responsiveness helps build trust and loyalty.
4. Exclusive Offers and Discounts: As a token of appreciation, we offer discounts to returning clients and those who refer others to our services. It’s our way of rewarding loyalty and ensuring they feel valued.
5. Success Stories and Community: We share client success stories to celebrate achievements and build a community of people who are committed to financial freedom. Seeing real results from others often inspires continued engagement and referrals.

Our focus on consistent communication, education, and personalization helps us create meaningful relationships with clients, turning one-time services into long-term partnerships.

Have you ever had to pivot?

Absolutely. One of the most pivotal moments in my life and career came when my wife and I hit a financial low. We had faced setbacks that severely impacted our credit, and we found ourselves in a position that many of our clients now face—struggling to get approved for loans and facing overwhelming debt. It was a moment of realization that financial literacy was something we needed to master, not just for ourselves, but to help others avoid the same pitfalls.

At that point, we decided to take a deep dive into understanding credit repair, financial management, and debt elimination strategies. We started with our own credit, learning the ins and outs of the system, challenging inaccuracies, and building our scores back up. Once we successfully turned our financial situation around, we realized that there was a huge need for these services in our community. That’s when we made the decision to pivot our careers and start our credit repair business.

What began as a personal mission turned into a business with a larger purpose: to help people unlock financial opportunities they thought were out of reach. This pivot wasn’t just about starting a business—it was about using our own story to empower others and create real, lasting change in their lives.

That moment of struggle became the foundation for the work we do now, and it’s one of the reasons we’re so passionate about helping others. We’ve walked the path, and we know what it takes to come back from financial hardship.

Contact Info:

• Website: https://www.walderenterprises.com
• Instagram: https://Instagram.com/walderenterprises
• Facebook: https://Facebook.com/walderEnterprises

Image Credits

all image credits belong to Walder Enterprises