We were lucky to catch up with DIAMONDTECH ENTERPRISES, LLC recently and have shared our conversation below.
Alright, DIAMONDTECH thanks for taking the time to share your stories and insights with us today. Let’s start with a story that highlights an important way in which your brand diverges from the industry standard.
DIAMONDTECH (aka DiamondTech Enterprises, LLC), a webhosting and website design small business currently operating from the Big Apple better known as New York State, is forging its own path within the domain name industry. They have a unique “complete solution” approach to small business and home hobbyist for the domain owner seeking easy-simplicity.
If you ask 50 ecommerce operators: Is the administration and operation of your website easy or complex? Many would reply complex. And those that didn’t we found had an IT or tech pro responsible for the job and they agreed it was like juggling a slew of vendors.
DIAMONDTECH minimizes the complexities of domain operation by offering ALL core services that a healthy and thriving website needs. Website design and customization, SEO Search Engine Optimization & registration, domain name registration including exotic domain name extensions, website maintenance, branded graphic design, strategic e-business planning, and more in one place. And the added bonus is all staff is English speaking and US based with a hand-holding approach to client relations. Yes, “hand-holding” approach. Do it yourself tools for self-service, or email/call in a job or work order.
Here’s why this difference matters: You’re a small business startup and for the most part the check list of to-dos associated with the electronic/web apparatus for your business boils down to 10-15 core services from web design, SEO, SSL, Social Media Advertising, Email setup for each employee computer and cell phone or hire an IT pro, learning how to interpret traffic data, setup merchant processing, get a logo designed, secure the domains, and more. Do you want to deal with 15 people or a single entity for everything you need? With DIAMONDTECH changes to your website and getting new employees setup is as easy as a phone call or email.
“When we talk to our clients, they tell us they’re very pleased with the results and the investment made into DIAMONDTECH’s services especially our ecommerce-driven site owners. A bricks-n-clicks store owner who reached out to us was barely hitting 10 sales a month for the prior 4 years past. His site had to be totally reconstructed brand new. It took about 10 months, start to finish, with client progress meetings along the way. After relaunching with the “complete solution” the site steadily increased in sales, month over month, year over year and within 4 years the business owner officially surpassed one-million dollars in sales.
As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?
When DiamondTech Website Design was founded in 2004, we set out with a mission to offer website design services that are affordable to homes and small businesses. We wanted to give clients a better experience in becoming domain owners with service solutions that go beyond just designing a website, like the critical necessities of search engine optimization and website maintenance. That drive for excellence continues today.
We’re proud to have designed websites for clients that include social media websites, beauty care websites, political action websites, author websites, shopping cart websites, music websites, hospitality and restaurant websites, manufacturing websites, health professional websites, celebrity websites, finance websites, nightclub websites, fashion websites, travel websites, ecommerce websites, and more.
Affordable Website Design, Website Maintenance, and Search Engine Optimization has been the hallmark of our business for over 20 years. We remotely work with our clients in a phase-by-phase approach to deliver websites that are just as unique as your business or project.
What’s the most rewarding aspect of being a creative in your experience?
The rewards of creativity have no limits at DIAMONDTECH… enthusiastic smiles, cash bonuses, and gift baskets are all a part of the list of happy client stories of appreciation. They aren’t just coders and domain tech support at DIAMONDTECH; they’re also graphic designers and verbiage content writers creatively flexing the imagination of quill and tongue, and/or graphic art and effects.
Sometimes, their customers know what they want to say and how they want to say it. But often times, they only know the sentiment and bullet points, and that’s not enough to entice today’s website visitors or achieve a healthy and high-scoring PageRank. And copycatting competitor website text will do little to help the business’ cause. That’s where imagination and experience of DIAMONDTECH will benefit you and propel your internet web presence.
Check out just some of DIAMONDTECH’s design work here. Images are worth a thousand wows:
Any thoughts, advice, or strategies you can share for fostering brand loyalty?
Putting aside that DIAMONDTECH offers the one-stop-shop for domain webhosting, web design or brand design services – forget about the competence and clarity of 100% U.S.-based staff. One of the great things you’ll find with DIAMONDTECH is that they actually like and prefer to talk to their clients via telephone. They don’t bury their telephone number in web content, taking you on a scavenger hunt for direct contact info like some of these other web hosts / web designers. Hard to imagine in present day, right?!
Consumers like options for point-of-contact channels. You can send an email that is tracked within a ticket system showing you real time progress and updates, or you can call for live help 5 days a week, Monday to Friday, 10am to 7pm EST, plus they offer additional after-hours call support by appointment. The after-hours by appointment comes in handy for west-coast and other US territories outside main land time zones. In short, being available for the consumer’s preference fosters brand loyalty at DIAMONDTECH. They believe their affordable, performance-based (not hourly-based) pricing and billing also keeps their client from feeling burned by typical industry invoice bloating.
Contact Info:
- Website: https://www.diamondtechwebsitedesign.com
- Facebook: https://www.diamondtechwebsitedesign.com
- Twitter: https://www.diamondtechdomainwebhosting.com
- Other: https://www.diamondtechdomainwebhosting.com
https://www.diamondtechwebsitedesign.com
Image Credits
Art/Image Credit: DiamondTech Enterprises, LLC