We’re excited to introduce you to the always interesting and insightful Dawn Givans. We hope you’ll enjoy our conversation with Dawn below.
Dawn, thanks for taking the time to share your stories with us today We’d love to hear about a time you helped a customer really get an amazing result through their work with you.
Hi!
Sure, thanks for the opportunity to share my story on your platform. As a hairstylist & colorist, I frequently get clients in my chair who have come to me to have their hair color corrected. Often times the clients have already spent much time and hundreds of dollars elsewhere only to leave that salon very unhappy with their hair. Their self confidence is down and all they want is to have a good overall look to their appearance. For me It’s a wonderful and rewarding feeling knowing that I’ve given someone their self confidence back by transforming their hair. I will share with you one of my client’s testimonial whose hair color I corrected after her poor experience elsewhere .
[Posted from Instagram – client testimonial]
“stella.guan : New year, new hair. Since moving to LA, I’ve been trying to find “my people”. After a disastrous hair appointment last year, I was lucky to be introduced to @hair_stylistdawn, who is absolutely a rockstar of a colorist and hairstylist. Not only was she great at what she does, she also treats her clients like family. When I had to do a procedure, she did not hesitate to accompany me there. It is rare to find such friendship in a big city.
It sounds ridiculous now, but in the beginning, I was skeptical because I didn’t believe a non-Asian hairstylist could do my hair, having had bad experiences before.
But I reminded myself to be open-minded and boy am I glad I did.
It would be an understatement to say that Dawn is a hidden gem in LA. Very rarely do we get 1-on-1 personal hair service in Beverly Hills at the reasonable price that Dawn charges. I’m forever grateful for this introduction and anyone in LA who wants to get quality hair service, Dawn is your go-to.“
Needless to say, as a result of this client’s testimony, I have gained many other clients just like Stella who have had less than the desired hair experience. It means a great deal to me when am able to meet my clients’ expectations. It’s even greater when they recommend me to other prospective clients!
Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers.
I became a cosmetologist back in 1997 as I enjoyed the creative aspect of hairdressing & transforming the appearance of others. In recent years I’ve taken on hair coloring as my specialty where I customize hair color and style relevant to each individual. My mantra have always been about individual beauty & style of each client.
Lately, I have found myself doing a lot of color correction on people who have come to me with the help of client testimonials and word-of-mouth. More of my work and testimonials are at:
Can you tell us about what’s worked well for you in terms of growing your clientele?
Am happy to say that the growth of my clientele has had a lot to do with referrals…….satisfied clients telling others. For me referrals are golden as it shows that my work is well received. Showcasing before & after photo images on social media has also increased my clientele.
Where do you think you get most of your clients from?
I would say mostly referrals from satisfied clients, social media groups and the Beverly Hills community.
Contact Info:
- Website: dawnofbeverlyhills .com
- Instagram: Www.instagram.com/hair_stylistdawn
Image Credits
Photo credits: @hair_stylistdawn