Alright – so today we’ve got the honor of introducing you to Danielle Sheree Brown. We think you’ll enjoy our conversation, we’ve shared it below.
Hi Danielle Sheree, thanks for joining us today. What were some of the most unexpected problems you’ve faced in your business and how did you resolve those issues?
One unexpected business problem I had at DSB Solutions was terminating a client.
It was unexpected because 1) The Client PAID very well, 2) it had an incredible mission, and 3) The Client PAID on time. I would say a “perfect” client.
Here is the story,
DSB Solutions worked with the Client for several years, providing annual tax preparation services.
During that course of business, we recommended policies and procedures to help the business maintain an “A” audit rating. Suppose the IRS (Internal Revenue Service) or any funder came to question the money. In that case, they would have a proper paper trail (documentation) for every penny spent, avoiding wasted money and time.
One day, the Executive Director contacted me and said they needed DSB Solutions Fiscal Management services to help manage a Grant they were awarded. The grant was over $300,00.00. They needed help managing the financial piece of the grant, and DSB Solutions was here to help. I met with the Executive Director at the start of our agreement to break down and address non-profit cost principles, segregation of duties, allocation plans, and more, hoping previous recommendations were implemented.
The Executive Director assured me there was nothing to worry about. But, while managing the grant, I learned that the Client did not implement one recommendation. The Client lacked policies and procedures. The Client lacked proper board governance. The Client was not timely submitting program reports. They missed essential deadlines. And they paid for expenses that were never in the approved budget. To make it worse, they did not take action when we discussed possible consequences and the severity of those consequences (i.e., penalties, interest, business closure).
DSB Solutions prides itself on helping our clients, and one thing we will never do is serve a client for the sake of making money – in my eyes, we were not helping them get “better.” DSB Solutions terminated the contract instead of continuing to take the money from the Client.
Let me say this: The unexpected business problem resulted in DSB Solutions having a timeline of service. If a client does not grow, improve, or change for the better within three (3) years –DSB Solutions will evaluate the Client to see if services should continue.
DSB Solutions provides services for businesses and business leaders interested in growing, improving, and changing for the better in finance and business – Fiscal Management!
Danielle Sheree, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?
My name is Danielle Sheree Brown. I am a Business Professional with over 25 years of experience, including 15 years as an entrepreneur.
I have excelled as an Accountant, Violence Prevention Program Manager, Executive Assistant, Business Manager, Supervisor, and Not-for-Profit Board Member. I use my business degree, accountant training, professional experience and skills, plus God-given talents to help businesses and leaders.
My unmatched financial perspective comes from my deep understanding of business operations. I know that improper accounting, lack of documentation, missed deadlines, contract omissions, and ignorance can result in penalties, interest, fines, disallowed costs, and additional fees, putting the business at risk of closure.
I promote Business Financial Self-Care through effective fiscal management strategies and services through my company, DSB Solutions.
DSB Solutions helps businesses avoid penalties, interest, and business closures due to poor cash management and lack of documentation, policies, and procedures.
DSB Solutions provides accounting, bookkeeping, CFO Advisory Services, Grant/Contract Management, Tax Preparation, Training and Workshops for service-based, not-for-profit organizations and truck drivers!
How’d you build such a strong reputation within your market?
It is funny you asked this because I just finished publishing a book, “Pursuing the Heart of God Through Business: An Introduction.”
Without going too much into the book, before I would have said it was
• Being Knowledgeable of Business, Finance, and Taxes – staying relevant and up-to-date
• Excellent customer service, caring and kindness to every Client we serve.
But now I know that the reputation of DSB Solutions was built on God, staying on top of our game, doing great work, and providing excellent customer service.
DSB Solutions has thrived on referrals since 2007 and is (2023) expanding and increasing our media presence. I am grateful to CanvasRebel for this opportunity. Thank you so much!
The reputation of DSB Solutions started with a simple mission to help others, a heart to help, and God is doing the rest!
Being knowledgeable led to DSB Solutions publishing several FREE e-books. Check it out here: https://dsbsolutions2007.gumroad.com/
You can get FREE Fiscal Management Tips!
Can you open up about a time when you had a really close call with the business?
A near-death experience for my business –
In 2020, life happened, and I had a psychotic break. If you want to hear more about that story – follow me on TikTok @strugglingentrepreneur.
After having the break, nothing mattered to me for a while – I just wanted to get better and be a mother to my children.
Long story short, I was beyond burn-out and did not care about serving any more.
Business is about serving, and I questioned myself. I no longer wanted to serve or trusted my mind to serve but God!
In 2023, three years later – with the gentle pull of a dear sister, Dr. Jones and others I saw the need for DSB Solutions on the earth and wanted it to live.
The near-death experience taught me to take better care of myself. I held onto God, my kids, and DSB Solutions when everything else was confusing.
If you provide a service, contribute to the world in social service, or move goods on trucks – DSB Solutions wants to help! You are not alone. You can live. Don’t let improper fiscal management kill your business!
Contact Info:
- Website: www.DSBSolutions.net
- Instagram: https://www.instagram.com/dsbsolutions
- Facebook: https://www.facebook.com/DSBSolutions01/
- Linkedin: https://www.linkedin.com/company/dsb-solutions/
- Other: https://www.tiktok.com/@strugglingentrepreneur https://dsbsolutions2007.gumroad.com/
Image Credits
FMK Media DSB Solutions