We were lucky to catch up with Daniel Yadegar recently and have shared our conversation below.

Daniel , appreciate you joining us today. Taking care of customers isn’t just good business – it is often one of the main reasons folks went into business in the first place. So, we’d love to get a conversation going around how to best help clients feel appreciated – maybe you can share something you’ve done or seen someone do that’s been really effective at helping a customer feel valued?

At Wellbel, our community and the customer service we provide mean everything to us.  When you are going through something as personal as hair loss, being heard and feeling validated are sometimes just as important as seeing results. If it was up to me and time weren’t an issue, as Chief Medical Officer and Co-Founder, I would hop on a call with every last customer.  Although this is not possible, from time to time, I am able to connect with a customer and really share in their hair journey and personal story.

One such instance was with a customer named Jill.  Jill had recently undergone chemotherapy for breast cancer and had experienced significant hair loss and thinning.  She was recommended Wellbel by her oncologist, and we connected virtually for me to better understand her story and the way chemotherapy affected her body and self esteem.  It became clear to me that Wellbel was not just another beauty supplement for Jill. The metamorphosis she experienced in her hair was symbolic of her body being stronger and closing a chapter on cancer.  She cried tears of happiness and relief as she shared this with me. On one end of the zoom call was the patient and customer who judiciously took the pills, and on the other size was the doctor and founder who created the supplement. It was a magical moment and one that I will not soon forget.

The call was touching, and I realized that I had not only helped her regain her hair, but also her self-confidence.  Women and men experience hair loss and thinning for many reasons. Sometimes it is genetic, sometimes it is hormonal, and other times it is a result of environmental factors.  Regardless of the reason, hair and our overall appearance are intimately tied to our self-esteem.  While Jill may be the one who thinks she received a gift, I am the true recipient: for I realized that I am part of a company that is able to make an impact on customers’ outer appearance as well as their inner peace and self worth.

Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers.

My name is Daniel Yadegar and I a board certified medical doctor with a fellowship in functional medicine. I originally created Wellbel for my 2 younger sisters. One was experiencing post-partum hair loss and the other had hair thinning due to life stress. I was really disappointed by the options that were out there to address hair loss. I wasn’t happy with the ingredients or dosing (many of the supplements caused biotin overload), so I set out on a mission to create my own formulation. It is evidence supported, with a few high-yield ingredients that result in maximal hair growth and few side effects.

I am proud of the science behind the product, and how it directly relates to people’s overall feeling of confidence and well-being.

What’s been the best source of new clients for you?

Many of our clients learn about Wellbel from word of mouth. Having people come from our established community of “Wellbel-ers” is very validating and has been part of our organic growth.

Any stories or insights that might help us understand how you’ve built such a strong reputation?

I think being doctor formulated and scientifically backed was a major plus for us. Also, we are very results driven and the fact that Wellbel really works has been a major driver in helping the business grow. Many of our consumers have tried other products and the marker, and Wellbel has been the one that has given them real results. I have personally spoken to a few dermatologist who specialize in alopecia, and they recognize that our product works the best.

Contact Info:

• Website: www.wellbel.com
• Instagram: @wellbel