We caught up with the brilliant and insightful Crystal De Los Santos a few weeks ago and have shared our conversation below.
Crystal, thanks for taking the time to share your stories with us today. How do you think about vacations as a business owner? Do you take them and if so, how? If you don’t, why not?
Yes! There are two things I believe in… Self Care and Re-setting. And I feel I do both of those things while on vacation. Let’s face it, we live in a plugged in, overcharge, over stimulated world. And being able to relax and have fun is starting to become obsolete. In order for your body to keep up, it needs moments to recharge, reset and relax. Vacation as a way of doing so!
Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.
I come from a military family, so traveling has always been the norm for me. When I had kids, I wanted to make sure that they saw more of the world than what was presented to them on t.v. Introducing them to new cultures, new ways of thinking and expanding their curiosities.
I was introduced into the travel agency a few years ago when someone saw my love for travel. I entered the industry under a host agency and after a few years of working with them, I thought I should put this business degree to work.
I became accredited and certified and Live Life and Travel was born!
Any advice for growing your clientele? What’s been most effective for you?
The most effective way is by traveling. I gain new clients after every trip I take! Whether its a short weekend or an international travel. My clients see its accessible and fun to do!
What do you think helped you build your reputation within your market?
Being honest and open through the whole vacation process. What I can, cannot, and will do. Letting my clients know what to expect as far as fees, credit card holds etc. Fighting for my clients when there is in an issue with a vendor. Supporting my clients whether its a short trip or long. My clients have full access to me 24-7 during their travel.
Contact Info:
- Website: https://www.livelifeandtravelllt.com/
- Instagram: https://www.instagram.com/live_life_andtravel/
- Facebook: https://www.facebook.com/livelifeandtravel
- Other: Tik Tok https://www.tiktok.com/@thetravelingfarmer
Image Credits
SKY