We caught up with the brilliant and insightful Christy Kerns a few weeks ago and have shared our conversation below.
Christy, thanks for taking the time to share your stories with us today What’s the best advice you ever gave to a client? How did they benefit / what was the result?
The best advice I have ever given to a client is: keep an open heart and an open mind. My goal is always to help my clients find something better than they have ever had before and often that means we are going to explore some different options and go down some roads that may feel unfamiliar to them. I always tell my clients to trust the process and meet each and every match I choose for them, they aren’t all going to be “the one” and we know only one can be the best one, and that is what we are looking to find. Often the matches I choose for my clients are different than the ones they would choose for themselves. I don’t look at just one thing like physical attributes and contimplate if they look cute together. I look at the overall big picture and strongly consider personality traits, communication style, life goals, strong commonality and over all compatibility.
I am one of the longest practicing Matchmakers in the country, currently in my 26th year of helping singles find love; so being that I have been doing this for over a quarter of a century there are so many stories and so many life lessons I have experienced first hand.
Early in my career, I worked with a lovely client we will call Jane. She was a beautiful, kind pediatric nurse who was at the stage in her life where she was ready to find her special person. She wanted to fall in love , marry, and enjoy sharing life with him. Jane was nearly 6 feet tall and strongly felt that the man she would give her heart to would be much taller than herself in part because she liked to wear high heels and could not imagine being taller than her husband, especially on the day of their wedding. Aside from discussing the physical characteristics Jane was looking for I completed a profile on the type of man we would be looking for.
About a week later I met an amazing man we will call Ken who came to me stating he was ready to really get serious about finding his special lady that he could love, cherish and adore. We talked for nearly two hours about many different topics including what activities he was most passionate about, how he felt about different “sensitive” issues and what his biggest goals were that he had yet to accomplish. He had beautiful, kind energy that reminded me a lot of Jane. After completing his profile I let everything sink in for a few days and finally decided to introduce him to Jane.
While Jane loved Ken’s profile and many of the unique things I shared about him her one concern was his height. He was the same height as her. She was not sure at first if she could truly be attracted to a man who was not several inches taller than her. I encouraged Jane to have a date with Ken and to go into it with an open mind and an open heart to which she agreed. After a few dates she gave me an update that things were going well and she really “liked him” and shared that they were going to continue to explore things.
Almost a year later I received another update from Ken and Jane, they came to my office to hand deliver me a wedding invitation. With tears in her eyes, Jane thanked me for the advice I gave her, to keep an open heart and an open mind. She said Ken was truly an amazing man and there was not one thing she would change about him including his height. I went to their wedding and witnessed their vows and declaration of love for one another, it was truly beautiful. This was one of many love stories I would be a part of where not everything fit 100% of what my client was looking for and yet it was so much better than they had even imagined.

Christy, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?
I was in my early 20s and in my second year of college when I got my first job at a Matchmaking Company in Grand Rapids Michigan. I was pursuing a degree in Psychology and Communications and felt a job helping singles with their search for love would be a good fit. I felt a special love for it and found that it was much more than just a job, it was my calling. After graduating college with a degree in Business Management, I went on to the Matchmaking Institute and was one of their first graduates in 2005, earning a degree as a “Certified Matchmaker”. In 2020 I became a Certified Life Coach and a year later a Certified Happiness Coach. For the past seven years I have worked for Luma Luxury Matchmaking which is an upscale, nationwide Matchmaking Firm that helps singles across the country find amazing connections.
How do you keep your team’s morale high?
The team of Matchmakers I work with at Luma communicates and shares our client’s success stories in real-time as they are happening. It is very inspiring and helps us focus on the meaningful connections that are happening as a result of our hard work. Of course we have challenges, as any business does, but I find that by focussing daily on what is going right and what lives are being changed definitely has a big impact on everyone’s morale.
What’s worked well for you in terms of a source for new clients?
Word of mouth and client referrals has been one of the best sources for bringing in new clients, for Luma. Back in the 90s and early 2000s using a Matchmaker had somewhat of a negative stigma attached to it; people did not like to share with their friends and often their family members that they met their significant other through a Matchmaker. Over the last decade, this has changed dramatically, as many successful and well-known people have been open about their experience in using a Matchmaker, as well as it has become much more “normal”. People who value their privacy and treasure their time understand the benefits of using a Matchmaker to help them find what they are looking for.
Contact Info:
- Website: https://lumasearch.com
- Instagram: linktr.ee/TheLUMALuxuryMatchmakers
- Facebook: LUMAsearch
- Linkedin: LUMA – Luxury Matchmaking
- Twitter: @LUMA_search
- Other: You can email Christy Kerns at [email protected]

