Today we’d like to introduce you to Chloe Duckworth
Hi Chloe, we’re thrilled to have a chance to learn your story today. So, before we get into specifics, maybe you can briefly walk us through how you got to where you are today?
My journey with Valence Vibrations started from a fascination with the power of technology to enhance human connection. It all began while I was studying computational neuroscience; I dove into ways we could use tech to bridge the gap in understanding people’s emotions. My co-founder and I first developed an app that used haptic feedback to help people interpret emotional tones—an idea sparked at a hackathon. That project made me realize how much potential there is in bringing emotion AI into our everyday interactions.
Today, as CEO of Valence AI, I’m focused on advancing this technology to help companies in customer support, sales, and team collaboration better understand the emotions in their interactions. This isn’t just about implementing a new tool; it’s about creating a bridge for empathy, a way for people to feel genuinely seen and understood, regardless of their background or communication style.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
It’s definitely been a winding road. We started Valence in the thick of the pandemic while we were in college, which brought its own set of challenges. Balancing a full-time school load during lockdowns meant pitching to investors and customers by day and catching up on lectures during nights and weekends. Navigating those early days took real stamina, but it taught us how to juggle priorities, stay focused, and quickly context switch.
As you know, we’re big fans of Valence AI. For our readers who might not be as familiar what can you tell them about the brand?
Valence is all about empowering companies to truly understand the emotions behind every customer interaction. We specialize in emotion AI that translates vocal tones into real-time emotional insights, making it easier for businesses in customer support, sales, and team collaboration to engage meaningfully with people.
What sets us apart is our focus on using emotion data not just to enhance conversations, but to build a new kind of empathy-driven communication. It’s about helping companies listen with greater depth and understanding, which is especially powerful in today’s world where meaningful connection can be rare. Brand-wise, I’m proud of the fact that Valence stands for more than just tech—it’s a commitment to respecting individual communication styles and creating a more emotionally intelligent approach to business.
For anyone looking to bridge the gap between what their customers say and what they feel, we offer tools that make emotional understanding accessible, actionable, and impactful.
Contact Info:
- Website: www..valencevibrations.com
- LinkedIn: https://www.linkedin.com/company/valencevibrations
