We recently connected with Chauntology Speaks and have shared our conversation below.
Chauntology , thanks for joining us, excited to have you contributing your stories and insights. Taking care of customers isn’t just good business – it is often one of the main reasons folks went into business in the first place. So, we’d love to get a conversation going around how to best help clients feel appreciated – maybe you can share something you’ve done or seen someone do that’s been really effective at helping a customer feel valued?
I feel so strongly about client appreciation that I’ve built it in to my core values and business structure. Each of my services is tailored to the specific needs of the client so they can get exactly what they need, exactly the way they need it. For example, I’ve adjusted the framework of a program to meet the specific needs of a particular group, I’ve conducted sessions over the phone so the client could have sessions during a long commute (when she had the most time for herself) and I created a text-based coaching system for a client who didn’t have much privacy and was more comfortable texting than talking. I value my clients as individuals and take pride in meeting them at the point of their needs.
Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers
I know what it’s like to feel suffocated by life. To be stuck in a never-ending cycle of unfulfilling relationships, overworked and undervalued in a career and buckling under the weight of unresolved emotional baggage. I remember needing help but not feeling safe enough to allow myself to be vulnerable.
I pretended to be healthy, whole and happy and wore masks to cover up what I was really feeling. Being suffocated by pretense almost killed me – literally – and I knew, if I wanted to live, something had to change. I’d changed everything around me – my partner, my friends, my church, my job, my residence – and still wasn’t better. So, I did what I’d never had the courage to do.
I CHANGED ME.
I got to know myself on the deepest, most intimate level and gained the skills needed to climb out of the trenches and create the life I had been desperate for. Now, I teach others to do the same.
Whether you’re struggling with relationship, parenting, career or general challenges, I can help you get in the driver’s seat of your life so you can be in complete control of your outcomes. I offer private and group coaching sessions, signatures programs and transformational speaking services that help you:
– get in the proper position to navigate every aspect of your life to create favorable outcomes,
– eliminate the limiting beliefs and habits that are stopping you from getting the results you want.
– unpack the baggage of your past that have negatively impacted your present circumstances.
– develop a mindset to dominate any challenge that comes your way and
– gain a deeper awareness of yourself and manage your emotions to achieve optimal outcomes.
Experiences with me are personal and leave you feeling seen, heard and valued. I take pride in meeting you where you are and giving you what you need to create the life you want for yourself.
Can you tell us about what’s worked well for you in terms of growing your clientele?
Genuine conversation has been the most effective strategy for growing my clientele. General conversations at church, in grocery stores, at gatherings, etc. have often led to people wanting to connect with me on a deeper level. By the time they learn that I’m a life coach, the foundation of our relationship has been laid and the transition into a client/coach relationship is seamless and natural.
What do you think helped you build your reputation within your market?
Providing quality services and delivering results have been key to building my reputation. I’ve done exactly what I said I would do and that keeps people talking about their experience with me and entices them to refer others to me.
Contact Info:
- Website: https://chauntologyspeaks.com
- Other: WhatsApp: https://wa.me/19722849728