We were lucky to catch up with Chandra Mayne recently and have shared our conversation below.

Hi Chandra, thanks for joining us today. Let’s start big picture – what are some of biggest trends you are seeing in your industry?

One of the biggest trends I’m seeing at the moment is DIY Gel Manicures or DIY Gel-X application. While I’m sure we all love a good DIY moment my concerns are people who are not licensed do not understand that material makeup of the products they’re using and misuse or overexpose can cause allergic reactions, injuries, and even permanent damage.

Chandra, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?

If you’re a new reader, hello! Welcome in! My name is Chandra Mayne known socially as The Nail Mom Chronicles. I’m a licensed manicurist and I specialize in structure/builder gel manicures. I randomly fell into the beauty industry when I was just 20 years old. I’ve been licensed since 2010 and my current medium obsession is natural nails and structure/builder gel manicures. Most of my clients find it really hard to believe that they can achieve healthy natural nails without having an overlay using acrylic/dip. . This is where I come in—I’m most proud of all the client transformations. My clients range from nail biters, previous salon damage, and improper removal of products used. I want my potential clients to know I take the care of their hands very serious. You will be pampered, cared for, and most of all educated on how to continue to care for your nails so they remain healthy outside of sitting in my chair.

Where do you think you get most of your clients from?

I can honestly say it’s been my community and word of mouth from my lovely clients.

Any thoughts, advice, or strategies you can share for fostering brand loyalty?

Keeping a relationship where my clients feel safe is extremely important to me. Especially since I work out of my home suite. (Not for much longer, I’ll be moving into a building!). . My clients know they can reach me directly on any of my socials but also on my business line. Please just text me because I promise a call will go unanswered. Ahaha

I think my clients are loyal to me and my brand because my soul is so inviting. . But it’s also like a therapy session where you get to leave the world for just a minute.

Contact Info:

• Website: https://www.6twentysix.com
• Instagram: @nailmomchronicles
• Facebook: https://Facebook.com/nailmomchronicles
• Youtube: https://YouTube.com/nailMomchronicles

Image Credits

Chandra Mayne