We’re excited to introduce you to the always interesting and insightful Cami Fabry. We hope you’ll enjoy our conversation with Cami below.

Cami, looking forward to hearing all of your stories today. What was the most important lesson/experience you had in a job that has helped you as a business owner?

One of the most important lessons I learned was how important your customers are and how you make them feel. From the moment you see them and greet them to each time they come back to your business. Clients & customers make up a big part of any business so I learned it is important to make them feel wanted and appreciated. Something I do with all my clients is to remembering their names and little things we talk about at each of their appointments. This helps them feel like they are not just another number.

Cami, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?

When I was a little girl I always loved doing hair. Even before I started hair school I did my friends and family’s hair. I went to hair school while I was in high school and finished not long after. I finished the 2000 hour program and actually hated it. A few years later I went back into the hair industry and started working at a local blow dry bar where I fell back in love with doing hair. After three years I decided to branch out on my own and have been running my own salon for six years now. Owning a business you are given this unique opportunity to serve other people, build a relationship, and change someone’s day in just a short amount of time. While owning a business is hard it also is very rewarding.

What’s been the most effective strategy for growing your clientele?

The best advice I can give for this is to show up for your clients everyday. I often refer to the quote “Everyday may not be good, but there is good in everyday.” -Alice Morse Earle There have been days where the last thing I wanted to do was go to work but I show up and in return I have an amazing and loyal clientele base. When your clients and customers know they can rely on you and you don’t flake out they will stay loyal to you and refer you to their friends, family, and strangers on the street.

Have you ever had to pivot?

Just like most people in 2020 all of our worlds got rocked. Something I never thought would happen but the hair industry got shut down. While our business is built off having clients in our chair, it was a time I learned to pivot. I started letting my creative juices flow and figured out other ways I could help my clients while we were away. From dropping off product or hair color to their house, to checking in with them and keeping that relationship going. Sometimes we just have to take a step back and see how you can help people that is different from the ordinary way you do something.

Contact Info:

• Instagram: www.instagram.com/teasedhairbycami
• Facebook: www.facebook.com/teasedhairbycami
• Linkedin: www.linkedin.com/cami-fabry-325972b

Image Credits
Paige Nicolle Photo Trekandbloom Photography