Alright – so today we’ve got the honor of introducing you to Bryanna Cavazos . We think you’ll enjoy our conversation, we’ve shared it below.

Alright, Bryanna thanks for taking the time to share your stories and insights with us today. Taking care of customers isn’t just good business – it is often one of the main reasons folks went into business in the first place. So, we’d love to get a conversation going around how to best help clients feel appreciated – maybe you can share something you’ve done or seen someone do that’s been really effective at helping a customer feel valued?

I really try to make sure that when I am doing an initial wellness consult the person gets an individualized protocol. If they are having serious issues that I’ve never dealt with I make sure I get someone from my team who has experience in this area to do the consult with me. After that and they order what they need I check up on them and send them continuous education till they receive their products.
After they receive their products I try to have another consultation with them to make sure they understand their health protocol.
As a thank you I always send them a gift wether it be some empty roller bottle set to create their own blends, a reference book to help guide them on their health journey, or sometimes a complete box kit full of glass bottles and vials!
I also always always reassure them that I am there whenever they need me and give them my contact info to have access to any help and resources they may need.
I try my best to give them the tools to help them succeed in their health journey and I have gotten a lot of responses of joy as they take their health into their own hands and find natural solutions that work!

Bryanna, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?

So at the start of pandemic I started a personalized hand stitched embroidery business and loved staying busy with my hands. During the pandemic my panic attacks,depression, and anxiety came to full force and I couldn’t keep living in that state anymore so I came across a page that had alternate natural solutions. I was raised on taking natural medicine and only would take over the counter if the situation was dire so I thought I’d give these oils a shot. Having done research on how amazing doterras oils are and how they have the highest standard for essential oils made me trust and use them even more.

Seeing how they helped me I wanted to help others have the natural solutions in their own homes to help with a multitude of things! Also switching to a non toxic Cleaning system in my home and seeing the benefits had me wanting to show and tell others all about it as well! That’s when I decided to be an advocate or wellness consultant with dōTERRA that has me working at my own schedule and helping others(my number one favorite thing to do!) and creating a team I love!

I am an ASL interpreter so I love including AsL education for health and wellness on my page. I still do custom embroidery every now and then when I get an order and I truly love it but my #1 passion is helping others feel like themselves again and helping them to get good healthy habits which include an all around good health model.

While everyone said it can’t be done I love knowing that I can work for myself doing what I love and being successful and happy with it! I love products I share and truly believe in them and have seen how they have changed my life and my family and friends around me! I give 110% to each and every person that comes to me, and if I don’t know the answer I consult the doctors on our team who have more knowledge and expertise!

Starting up and working for yourself isn’t always rainbows and butterfly’s! Prayer and my loving husband is what has gotten me through the harder days(and there were a lot of those!) but when I get to help that one person turn over a new leaf, makes all the hard work worth while!

How do you keep your team’s morale high?

I just love my team! They are amazing women who’s main goal is to help people! Managing a team is not always easy but I just think what I would like. I have a group chat with all my team and share anything relevant. I also have monthly team calls to make sure no one slips through the cracks and we all get together and enjoy some time and encouraging points are shared.
I also loving having one on one chats with the members on my team wether by text or zoom or in person to make sure they know they are being seen and heard.
Really the key point is making sure they feel seen and heard, and really being their for them and them knowing they can rely on you and they will give their 110% as well!

Any insights you can share with us about how you built up your social media presence?

My audience isn’t huge. But I’d like to think that everyone who does follow me is there for a reason. Be you. Be authentic. Be real.
There are so many trends now and while some are fun some just don’t resonate with what I’m doing or who I am. So as long as you are being yourself and always showing up people will see you are true.
Also if you are selling products in your stories(IG) is where you want to share you using your products DAILY people buy what they see being used in everyday life! Which means if you truly believe in what your selling your LIVING it. So show that! Don’t be fake, truly show how you use something and that might resonate with someone!

Contact Info:

• Website: my.doterra.com/nemosessentialoasis
• Instagram: @nemosessentialoasis & @nemosthreadnco
• Facebook: Nemosessentialoasis

Image Credits
Kate negron photography- the professional photograph only