We were lucky to catch up with Brittany Wild recently and have shared our conversation below.
Hi Brittany , thanks for joining us today. One deeply underappreciated facet of entrepreneurship is the kind of crazy stuff we have to deal with as business owners. Sometimes it’s crazy positive sometimes it’s crazy negative, but crazy experiences unite entrepreneurs regardless of industry. Can you share a crazy story with our readers?
As the owner of Way Finder Cleaning Services in Estes Park Colorado, my entrepreneurial journey has been filled with surprises, challenges, and heartwarming moments that have truly shaped the essence of my business. One particular experience stands out—a story of compassion and connection that touched my heart in ways I could never have anticipated.
It all began with a simple request from a gentleman named Keith. He needed help maintaining his home in the dry climate of Colorado while also caring for his beloved wife Nancy, who is battling dementia. The sight of their home overwhelmed by dust, ash, and cat hair reflected the weight of the challenges Keith faced.
As my team and I set to work, we approached the task with empathy and dedication. We cleaned with meticulous attention to detail, giving the house a fresh start and unknowingly offering Keith and Nancy a glimmer of hope. It was more than just a cleaning job; it felt like we were restoring a sense of normalcy to their lives.
The impact of our services went beyond the surface. Witnessing the transformation in Keith’s demeanor and seeing the smile on his face brought tears to my eyes. We didn’t just clean houses; we made a difference in people’s lives, and that realization filled me with gratitude and a sense of purpose.
As time went on, we continued to provide our services to Keith and his wife, forging a bond that extended beyond the scope of our professional relationship. We shared moments of laughter, and I cherished the opportunity to listen and offer support during their challenging times.
Keith’s heartfelt testimonial served as a testament to the power of small acts of kindness, inspiring others to find hope and strength amidst their own struggles. Way Finder Cleaning Services had become a source of inspiration, and I knew that our work was making a difference that extended far beyond the act of cleaning houses.
Keith’s Testimonial:
The road to hell is paved with good intentions, they say. And it was with the best of intentions I have tried (and failed) to keep the house clean after my sweet Nancy developed dementia. Finally, in my 82nd year, I decided that if I didn’t do something, we would be covered completely in dust, ash, pollen, cat hair and all those things that accumulate in this dry Colorado air. So, into this grim picture walks the delightful and super-professional Brittany. Problem solved. Way Finder Cleaning services can do everything I can’t do, won’t do, and never will do. Her team, arrived this afternoon and magically transformed our home into a condition probably not seen since we moved in 33 years ago (although I assure you, we kept it acceptably clean for most of that time), I can’t tell you how much better I feel with an immaculate home. Their attention to detail, professional manner, and personal respect for my wife’s privacy, was first class. Zero complaints. I plan to use their services on a regular twice a month schedule. I highly recommend them.
Looking back, I’m grateful for the opportunity that came our way and the lessons it taught me. As an entrepreneur, I now understand that the true measure of success lies not only in profit margins but in the positive change we bring to the lives of our clients. Our encounter with Mr. Johnson and his wife reminded me of the real essence of entrepreneurship—the ability to touch lives, inspire change, and forge connections that last a lifetime.
In the unpredictable world of entrepreneurship, it is these heartfelt encounters that truly define success. Embracing moments of compassion and going above and beyond for our clients can lead to something far more significant than we ever imagined. The road to success may be uncertain, but it is paved with the impact we create through acts of genuine kindness and heartfelt service.
Brittany , love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?
At Way Finder Cleaning, we are more than just a cleaning business; we are a team of passionate individuals dedicated to creating clean, safe, and inspiring environments for our clients. For those unfamiliar with our brand, let us take you on a journey to discover who we are, how we got into this industry, the services we offer, the problems we solve for our clients, and what sets us apart from others.
About Way Finder Cleaning and Our Beginnings:
Our journey began in 2018, when founder Brittany Wild recognized a significant gap in the cleaning industry in Estes Park Colorado – the lack of reliable, eco-friendly, and personalized cleaning services.
Way Finder Cleaning was born out of a simple yet powerful idea: to provide top-notch cleaning services that go above and beyond what was currently being offered in the area.
Founders Brittany and Matt, both had backgrounds in quality assurance and a shared vision of transforming the cleaning industry. Fueled by their desire to create a positive impact and ensure cleaner and healthier spaces for people, they established Way Finder Cleaning in 2018.
At Way Finder Cleaning Services, we take immense pride in being a leading cleaning services provider dedicated to delivering exceptional results and unparalleled customer satisfaction.
Services We Provide:
At Way Finder Cleaning, we offer a comprehensive range of cleaning services to cater to diverse client needs. Our services include residential cleaning, commercial cleaning, office cleaning, post-construction cleaning, and specialized services such as tile and carpet cleaning. We understand that each space is unique, and our highly trained and skilled team ensures tailored cleaning solutions to deliver the best results for our clients.
Solving Problems for Our Clients:
As a cleaning company, we aim to solve various problems for our clients. Firstly, we alleviate the burden of cleaning chores, allowing our clients to focus on their core activities and spend quality time with their loved ones. We also address health and hygiene concerns by employing eco-friendly and safe cleaning products and techniques, creating a healthier living and working environment for our clients. Our post-construction cleaning services help clients transition seamlessly into their newly constructed spaces, saving them time and effort.
What Sets Us Apart:
There are several aspects that set Way Finder Cleaning apart from other cleaning service providers. Firstly, our unwavering commitment to excellence and attention to detail ensure that we leave no corner untouched, leaving our clients impressed with the level of cleanliness achieved. We pride ourselves on going the extra mile, and our client testimonials speak volumes about our dedication and reliability.
Secondly, our team comprises not just skilled professionals but also individuals who genuinely care about the well-being of our clients and the spaces we clean. Every member of our team undergoes rigorous training, instilling in them a sense of responsibility and passion for their work. As well as background checked so you can have peace of mind knowing your property is in safe hands.
Most importantly, our sustainability-driven approach stands us out from the crowd. We believe in being mindful of our impact on the environment and, therefore, use eco-friendly cleaning products and practices wherever possible. By choosing Way Finder Cleaning, clients can be confident that their spaces are cleaned with both efficiency and environmental consciousness.
What We Are Most Proud Of:
As we reflect on our journey so far, we are most proud of the trust we have earned from our clients. Their satisfaction and positive feedback have been our biggest motivation to continually improve and deliver the best cleaning services possible. We are also proud of the positive impact we have made on the lives of our clients, enabling them to live and work in cleaner, healthier, and happier spaces.
What We Want Potential Clients to Know:
To potential clients, we want you to know that Way Finder Cleaning is more than just a service provider; we are your partners in cleanliness and well-being. Our dedication to excellence, commitment to sustainability, and passion for delivering exceptional results are what drive us every day. When you choose Way Finder Cleaning, you are not just hiring a cleaning company; you are inviting a team of professionals who genuinely care about your spaces and your satisfaction.
In conclusion, at Way Finder Cleaning, our goal is to redefine the cleaning experience and set new standards of quality and sustainability in the industry. We invite you to explore our services and testimonials on our website (https://wayfindercleaning.com/) and witness for yourself the difference that Way Finder Cleaning Services can make in your life or business. Let us join hands in creating cleaner, safer, and happier spaces together.
How did you put together the initial capital you needed to start your business?
Every great business venture has its humble beginnings, and ours is no exception. The story of how we gathered the initial capital to start our business is one of sacrifice, determination, and unwavering belief in our dreams.
Picture this – a single parent, two young boys, and an audacious dream of creating a successful business. It all started when I made the courageous decision to quit my corporate job working as a laboratory manager, sell my home and move into my parent’s basement apartment. It wasn’t an easy choice, but it was a necessary step to turn my aspirations into reality.
With the support of my parents and my two little warriors by my side, I embarked on a remarkable journey. By day, I poured my heart and soul into teaching yoga, and cleaning houses for a family friend, cherishing every class I led and every person I cleaned for. But my mission didn’t stop there. I meticulously saved every hard-earned penny, knowing that this financial discipline would eventually pave the way to my dreams.
Living in a basement might seem like an ordinary and uneventful setting, but for me, it was a sanctuary of hope and determination. In those moments, I discovered the true essence of resilience, learning to turn obstacles into stepping stones on my path to success.
The road was far from easy. There were moments when doubt crept in, and I wondered if I was doing the right thing. But my boys, with their innocent eyes and unwavering belief in their mom, became my driving force. They were my inspiration, and they deserved the best life I could provide.
As the days turned into months, and months into years, my savings grew, and my business plan took shape. The vision that once seemed intangible now felt within reach. The sacrifice of leaving behind a comfortable home was transforming into the seed for a thriving future.
Then came the moment of truth – the day I took that leap of faith and launched my business. With the initial capital gathered from my hard work, determination, and the support of my family, I turned my dreams into reality.
The first few steps were challenging, but the foundation I had built in that basement apartment, both financially and emotionally, gave me the strength to navigate any obstacle that came my way. As the business began to take shape and grow, the struggles and sacrifices felt like a distant memory compared to the joy of seeing my dreams materialize.
Looking back now, I realize that my journey was not just about starting a business. It was a testament to the power of resilience, perseverance, and the belief in oneself. It taught me that success isn’t just measured by financial gains; it’s about embracing the challenges, staying true to your vision, and finding the courage to pursue your passions against all odds.
So, if you find yourself facing hurdles on your path to entrepreneurship, remember this story of a single parent who turned a basement into a springboard for success. No matter where you are now, your determination, hard work, and unwavering belief in your dreams can take you to unimaginable heights. Believe in yourself, and like me, you’ll discover that the sacrifices you make today will lead you to a brighter and more fulfilling tomorrow.
How’d you meet your business partner?
Our journey together as business partners began with an unexpected twist of fate. Matty and I had both experienced the heartache of divorce and were seeking new connections and friendships. Little did we know that a chance encounter through an online dating app would lead us to become inseparable partners in both life and business.
When we first connected, neither of us had any intentions of dating. We decided to meet up as friends, hoping to find a genuine connection and perhaps some companionship along the way. As fate would have it, that casual decision to meet as friends turned into a life-changing moment.
During one of our early outings, Matty shared a touching story about his grandfather. He spoke fondly of how his grandfather would walk with his wife, ensuring he kept himself between her and the busy street traffic, a gesture of protection and love. The way Matty spoke about his grandfather’s wisdom and mentorship touched my heart deeply, and in that very moment, I knew that this man was someone I wanted to have by my side forever.
As our friendship blossomed, so did our bond and shared values. We found ourselves drawn to each other’s dreams and aspirations, and soon enough, we began discussing our passion for creating a positive impact on people’s lives. Little did we know that our shared vision and determination to make a difference would lead us down a path we had never imagined.
Fast forward five years, and here we are, not just a couple in love but also business partners running a thriving cleaning company together. Our individual experiences and journeys brought us together, and it was this shared history of overcoming challenges that laid the foundation for a successful partnership.
Running a business together has allowed us to combine our strengths, passion, and dedication to create something truly meaningful. We complement each other in ways we could have never foreseen, and our deep connection as partners in life extends to every aspect of our business.
Our cleaning business is not just a means to earn a living; it’s a manifestation of the love, respect, and support we have for each other. Every decision we make is rooted in our shared values and commitment to providing top-notch services while caring for our clients and the environment.
As we reflect on how our lives intertwined by chance, we are grateful for every moment that led us to this point. Our story is a testament to the power of serendipity, friendship, and finding love in unexpected places. Together, we have overcome challenges, celebrated triumphs, and embraced the joy of building a successful business that reflects our shared dreams and values.
Our journey as business partners is a continuous adventure, and we are excited about the future that lies ahead. With love, trust, and a shared vision, we know that there are no limits to what we can achieve together. As we move forward, hand in hand, we are ready to face every challenge and embrace every opportunity that comes our way. Our partnership is not only built on friendship and love but also on the firm belief that together, we can make a difference in the lives of our clients and in the world around us.
Contact Info:
- Website: www.wayfindercleaning.com
- Instagram: www.instagram.com/wayfindercleaning/
- Facebook: www.facebook.com/wayfindercleaning
- Youtube: http://www.youtube.com/channel/UC1-SPz7l6y8x2dV8AjlPl_Q