We recently connected with Bridgette Moody and have shared our conversation below.
Bridgette , appreciate you joining us today. Let’s start with a story that highlights an important way in which your brand diverges from the industry standard.
As a Coach & Consultant, our firm prides itself on offering a diverse array of gifts and talents to our clients. What sets our services apart is our commitment to not just telling clients what to do, but actively showing them how to achieve their goals. Clarity Coaching stands as a cornerstone of our approach, as we firmly believe that clarity is the catalyst for meaningful progress.
Our process begins by ensuring that our clients have a crystal-clear understanding of their objectives. We understand that without clarity, even the most well-intentioned efforts can falter. Once clarity is established, we work collaboratively with our clients to create a structured framework, develop strategic plans, and implement efficient systems to translate their vision into actionable steps. The process is truly transformative.
The true essence of our work lies in bridging the gap between vision and reality, between revelation and manifestation. We take great pride in guiding our clients through this transformative journey, equipping them with the tools and knowledge they need to navigate challenges and seize opportunities. Our approach is rooted in a teaching perspective, ensuring that our clients not only achieve their desired outcomes but also gain the skills and insights necessary to sustain their success long-term.
As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?
As an organizational management professional by vocation, my expertise encompasses a broad spectrum of areas including project management, strategic management, and change management. Additionally, I serve as a trainer and coach, providing invaluable guidance to individuals and teams. While in corporate for more than 30 years, there was a learning of valuable skills that now enables our firm to serve with more interest and go deeper in helping client to have success.
These skills serve as the core catalyst for a range of other services offered by our firm, such as graphic design, book publishing, and instructional design writing, among others. By integrating these disciplines, we offer a comprehensive suite of services to our clients, ensuring their needs are met from inception to fulfillment.
Our approach begins with a thorough assessment of the task at hand, allowing us to determine the most appropriate strategy to successfully achieve the overarching goal. Whether it’s developing a strategic plan, managing a complex project, or refining organizational processes, we tailor our services to meet the unique requirements of each client, guiding them towards success every step of the way.
We are most proud of our 98% success rate in serving clients for over 8 years now and we continue to have success stories. Clients marvel at the time it takes us to complete a project for which they have been challenged with for months and years, for which we are able to culminate within 30-60 days in 90% of our projects. We make is simple to understand and easy to follow.
Can you tell us about what’s worked well for you in terms of growing your clientele?
My strategy for cultivating and maintaining clientele revolves around two key principles: exceptional customer service and a results-driven approach. We take great pride in our commitment to meeting our clients’ needs and delivering tangible results. Our primary objective is to ensure client satisfaction by consistently fulfilling our promises and achieving the outcomes we’ve committed to.
We understand the importance of reliability and accountability in our interactions with clients. That’s why we make it a priority to deliver on our commitments within the agreed-upon timeframe, while acknowledging that there may be occasional extenuating circumstances that could affect our timelines.
Our dedication to excellence in customer service and our unwavering focus on delivering results distinguish us in the industry, fostering long-lasting relationships with our clients built on trust and mutual success.
Let’s talk about resilience next – do you have a story you can share with us?
The journey of my business began with a profound test of resilience. My first client presented me with a formidable challenge: to manage four major projects simultaneously, all with a deadline of less than six months. This marked a defining moment for my consulting and coaching business, as I had to demonstrate my ability to navigate complex tasks with limited resources and communication channels.
With minimal resources at my disposal and communication channels restricted, I immediately took on the responsibility of developing a comprehensive communication plan. Simultaneously, I devised a strategic approach to ensure all four projects were completed on time and within budget. This involved mobilizing over 400 volunteer workers and organizing teams and team leaders to ensure seamless coordination of events.
Furthermore, two of the projects consisted of large-scale receptions, encompassing everything from décor and catering to setup, hosting, menus, and breakdown. The other project required meticulous planning of talent itineraries, including accommodations, transportation, and performance outlines. All these tasks had to be executed concurrently, adding to the complexity of the endeavor.
In the face of these challenges, resilience was not just a desirable trait but an absolute necessity. I persevered, facing each obstacle head-on, and ultimately experienced a sense of relief and achievement upon the successful completion of all four projects. This experience served as a testament to my resilience and capability to deliver exceptional results even under the most demanding circumstances.
Contact Info:
- Website: www.bridgettemoody.com
- Instagram: @bridgettemoody.com
- Facebook: www.facebook.com/bridgettemoodyconsulting
- Linkedin: www.linkedin.com/in/bridgette-moody-60328870
- Youtube: www.youtube.com/@motivationandconversation