We’re excited to introduce you to the always interesting and insightful Brandon Saiz. We hope you’ll enjoy our conversation with Brandon below.

Brandon , thanks for joining us, excited to have you contributing your stories and insights. Folks often look at a successful business and imagine it was an overnight success, but from what we’ve seen this is often far from the truth. We’d love to hear your scaling up story – walk us through how you grew over time – what were some of the big things you had to do to grow and what was that scaling up journey like?

I started out doing a gas line with my dad at a very young age, also helped installing swamp coolers, as young men it was important to have direction, I asked him what I should do and he always said HVAC, fast forward a little bit, I worked for a pretty large company in Rio rancho. I started out as a shop guy just worked in the yard cleaned up, sorted and ran parts for the guys. I threw trashes did all the basics. I always kept asking what it would take to finally get into the field. I always showed up early no matter what at 7 am. No excuses. There was day they asked to clean up the yard I smiled and nodded, and on my own will took off with one of the techs, they eventually called me a few hours later and asked where i was. They fired me. All I wanted in that company was a chance. Than I went to the army and two weeks before I left for basic training I had a possession charge I didn’t disclose to them so they discharged me. I than got a job with a very small company here in Albuquerque and we did everything from painting, to replacing doors and water heaters. Mostly for houses for sale. They then asked me to run all of there swamp cooler changeovers. I did I just wanted a chance to prove myself. So after school (hvac trade school) I would than run all of there calls they put on me in a Nissan Altima and a little giant ladder I NEVER MADE EXCUSES!! I fact I enjoyed doing this almost on my own dime because I just wanted a chance. I ended up leaving this company on good terms! I had knee surgery and than got an opportunity at the biggest company and ran with it. Same thing I always showed up never late and never made excuses. It was a great company. Than after 4.5 years I decided to open up my own company. Through very hard work and extreme persistence we have scaled to 20 people and 13 trucks in 4.5 years. When I first opened the business I spent 76k in 3.5 on marketing and things that never panned out. I stayed persistent. I hired a guy on my very first day and laid him out of my pocket for the first 6 months. I hired another guy in our 4th month in business (he had no experience) we kept going and going. Worked for several property management company’s and lost a $250,000 contract at one point. We had been fined from workman’s comp on our second year $23,000. Business is endless stress and problems. But from day one I always stayed the course and now we are here and will do over 3million in the year 2025 .

Brandon , love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?

My dad set the course and got me into the trade young. From telling me to do hvac. To waking me up at a young age to do concrete and work in the yard. What sets us apart from other company’s is we are a young group of guys and a young company and we have a name to prove so we have to show up and make it happen every day ! I want people to know this is a home grown company started from scratch with ZERO outside funds or buisness loans. Something I am most proud of is being born and raised here in Albuquerque showing people and and everyone in the industry what was possible no matter what was said about me because I never learned things right away and it took me a lot of time and persistence to get where I’m at. We donate to multiple youth sports and have played in several charity golf tournaments.

Let’s talk about resilience next – do you have a story you can share with us?

We opened business towards the end of 2020(middle of COVID) we can start there. 2021 we hired 5 people and worked out of my garage.
In 2022 we were hit with a $23,000 fine from workman’s comp, workman’s comp is based off your payroll (so technically a good thing we blew out the estimated payroll out of the water for the year (2021) but came out of no where as I had no idea. And the middle of slowest month February we got the bill for that and had to figure out how we were going to pay it.
2023- we lost a contract $250,000
This forces me to focus on better marketing so we can start attracting more clients.
2023- we bought a new building and yard that was wayyyy out of budget.
2024- we were about to lose this building I bought it on a real estate contract and our rent was was $10,000 I was working on refinancing with a bank and right at the very end the deal fell through because the appraisal came back $400,0000 less than what the building was bought for. I spoke with the gentleman we bought the building and we re worked the contract.
2025- a new crm we bought and thought would take us to the next level did not work for us and very very few people on our team liked it. We signed a 4 year contract and they held us to it and in order to get out of it we had to pay $50,000.
These are a few there is plenty more

Any advice for growing your clientele? What’s been most effective for you?

Learning that marketing is superior to sales. And becoming obssesed with it. We have email marketing (very customer we get we get there email)

We are on YouTube adds
Facebook adds
Instagram adds
Google adds
Direct mail
Door hangers
Krqe (news station)

Contact Info:

• Website: NCB mechanical.com
• Instagram: Brandon saiz / NCB mechanical
• Facebook: Brandon saiz / NCB mechanical
• Youtube: Brandon saiz
• Yelp: NCB mechanical