Alright – so today we’ve got the honor of introducing you to Brandon Mair. We think you’ll enjoy our conversation, we’ve shared it below.

Alright, Brandon thanks for taking the time to share your stories and insights with us today. Any thoughts about whether to ask friends and family to support your business. What’s okay in your view?

Getting into the Real Estate Business was something that i thought i would be pretty successful at since i know a lot of people. This is the one industry that almost every person you come into contact with is a potential client. You dont see that with other professionals. It’s also a profession where referrals go a long way. It is funny this is the biggest purchase some people will ever make, but there are no real training or anything taught in traditional school about buying a home. So, many time first time home buyers are very nervous or scared because they are not empowered about the process or the steps involved (let alone from a financial perspective being able to even read a loan estimate). That is why i make it my goal to help people understand what they are getting into so that they feel comfortable that they arent getting taken advantage of. Most lenders especially in this market wont take the time to explain things or treat the borrower like a friend or family member. For me when you empower people they will remember the fact of how you treated them especially if they have already had anther experience with someone else that was negative. This is what helps to fuel my business the referrals and feedback that my clients my provide to their friends and family as a positive experience with me. Thats why i go out of my way to make sure people are satisfied with the service and come out of the process knowing and understanding a lot better.

An example is one time i had a client that came to me looking to get approved for a home. I reviewed her application and she had some items that needed to be cleared up to help her with getting preapproved. IT took a little bit of time but she worked on the plan i put together and came back about a year later saying she was ready. We went through the process and there were still some hurdles that came up in Underwriting that had to push the loan closing date out. The seller was willing to work but the borrower was getting discouraged. We were able to find a way to satisfy the UW conditions and eventually able to close! The borrower was amazed that we were able to figure out an innovative way to solve the issues that came up and could barely believe that she was actually being handed the keys to her new home. She told me she wouldnt have been able to do this without me being persistence that we could make it happen. She has already shared my information with other prospective clients which helps me drive more business. These are the kind of success stories i love to tell because it speaks to helping people to achieve their goals and also helping to grow my business.

Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers

I got into this industry through a friend who owned a brokerage. I chatted with him one day about how it all worked and bam, 2 months later i was licensed. I thought to myself that i would be good at this job as im an extrovert, i know a lot of people, and i like to sell. This job is basically selling certain products to your end clients, the borrowers who are looking to purchase the home.

No two loans are the same. There are a million different scenarios you can come across even if you have been in this industry for decades. That is why i love it because it allows you to be creative in terms of solving a problem, which ultimately is how to get a person financing for a home. Yes, sure there are some “easy”, pretty straightforward loans, but not every one falls into the category so the more experiences you go through that aren’t cookie cutter may allow you to leverage something else for a new client who may have not thought they could get approved before. I pride myself in researching and working to find a way to get all of my clients to the finish line, and i know it is appreciated by the amount of referrals that i receive back. That is also how i keep my business flowing, with the relationships i build with my clients as well as relationships with realtors who see that i am able to truly help their mutual clients get to the finish line.

I am genuine and tell my clients up front that i dont want them to use my because they know me or im a nice guy, ultimately this is a financial decision. Yes, service is an aspect of the equation, but if im not saving them money or offering a better rate, its tough to sell that no matter how great they like me. So this is where i tell my clients all the time that its my goal to beat out any other offers they may be shopping but more importantly help them to understand this process and what they are signing so that they become more empowered.

Have you ever had to pivot?

Pivoting in life is how you grow. We are always growing and evolving daily, so the more we can embrace this we realize its natural part of life.

For me in terms of my career, i have been an engineer by trade for over 10 years working as probe integration engineering mgr at Texas Instruments. I realized that my passion is with people and building relationships. That is why i chose to make career change in both moving to sales as well as getting into real estate. In both areas, i am able to network and grow relationships directly with end costumer / consumer. That is what i enjoy and makes me happy because its where i can directly see the impact.

I am very optimistic person so i knew as long as i stuck to my ideals i could be successful in both roles. These last couple years have been the most successful in my career and im looking now how to continue to scale up. After all, that is a part of life to continue to grow :).

Can you share one of your favorite marketing or sales stories?

In mortgage lending, we are helping secure the financing for peoples homes. This means we have very strict guidelines and regulations we have to follow in regards to the applicant being qualified for the loan. These guidelines can change over time as it is a very fast moving industry. No matter how long you have been in the industry, there are new things to learn everyday.

I had a client once who secure a contract on a new home and i was working the financing on the deal. Originally we had taken the application and things looked fine but during the loan process we ran into some hiccups at underwriting. Our underwriter thought the loan would be suspended and canceled due to not meeting some of the requirements. The borrower was devastated as they had worked hard for a year to get to this point. I didnt take no as an answer and continued to research and see how i could overcome this problem. I ended up finding a solution that shocked everyone as most people didnt think it was possible. We were able to end up closing on time and the client could barely believe i had been able to make it happen. What it told me is that the reality is that there is so much information changing on a regular basis you have to continually make sure you are up to date or you could make decisions on old information. I could have accepted the “no” from underwriter and been done with it but i didnt give up and found a way to make the deal happen. I was ecstatic once we were able to close because i always feel a bond with all my clients and want to see them make it to closing.

Contact Info:

• Website: https://nrlmortgage.com/lo/brandon-watford-mair
• Instagram: @loansfromthemair
• Linkedin: https://www.linkedin.com/in/brandon-mair-51495111