We caught up with the brilliant and insightful Audrey Tehrani a few weeks ago and have shared our conversation below.

Hi Audrey, thanks for joining us today. Can you share a customer success story with us?

One of our most recent website design clients was reneenoe.com! When I reached out to Reneé, I instantly loved her vibrant personality and the positive energy she exuded both online and offline. As a lifestyle content creator and owner of Noe Bad Vibes, Reneé had a clear vision for her brand, and I knew I could help her bring it to life through thoughtful design and branding. As we worked very closely together, we designed a website and brand identity that captured the essence of her, as well as Noe Bad Vibes – bright, colorful, timeless and empowering. The feedback from her audience as well as mine was amazing and so encouraging. The impact of our collaboration was so rewarding as it allowed her audience to find everything they need in one place and reinforced the importance of a strong & standout online presence in growing a community and empowerment.

Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers.

I’m Audrey, your new business BFF, here to elevate your business so you can live the life you’ve always dreamed of. Driven by value, quality and devotion, I built Modern Media with the vision to connect, grow and inspire brands through branding, web design & social media. With a passion for marketing, design work and social media, I believe in methods that use organic growth strategies and create an online presence that effortlessly stands out. Hiring Modern Media allows business owners to focus on other logistics of their business, by investing in an expert that provides results for them.

For as long as I can remember, I have had a passion for all things design and social media. After obtaining my degree in Marketing at Montana State University, Modern Media came to fruition. I’ve successfully worked with a number of brands to bring their vision to life, and I couldn’t love what I do more. Design and marketing is much more than your aesthetic and attracting your dream clients. It’s also about representing your core values, feeling confident in your business, embodying your best self, and owning your unique story. 

My ultimate goal is to help you achieve your wildest business goals through authentic and purposeful design. If you feel aligned with my work, I would absolutely love to hear your story.

If you have found yourself here, you’re ready to take your brand to the next level. Let’s bring your vision to life through an aligned brand that will grow with you. I am a marketing expert that works with entrepreneurs who want to feel confident in their business and make an impact on their industry. Our philosophy is rooted in intention, strategy and getting to the core of where your business is and where it can be. Your brand should express the core of who you are, as well as what you’re passionate about. We translate your unique story into a brand that feels luxurious, authentic and powerful.

You’ve tried to DIY and it just didn’t work out the way you planned. Now you’re left feeling…. still not satisfied. When you take a step back and look at your business as a whole, your branding and marketing is what is holding you back from standing out against your competitors. It’s time to showcase your work in a way you never imagined. It’s time to take your brand to the next level and hire an expert to push you past your boundaries, connect with your audience on a deeper level, and bring your true vision to life.

Any thoughts, advice, or strategies you can share for fostering brand loyalty?

Maintaining strong client relationships and fostering brand loyalty are essential parts of Modern Media’s philosophy. I believe in prioritizing customer satisfaction, ensuring that each client walks away extremely happy with their project. To achieve this, I work very closely with my clients throughout the entire process, from initial discussions to final delivery.

I make sure to stay in touch regularly, providing updates on the project’s progress and seeking feedback along the way. Whether it’s through emails, phone calls, or virtual meetings, I keep the lines of communication open, allowing clients to express their thoughts and edits at any time.

I also allow my clients with unlimited edits throughout the project. This gives clients the freedom to refine and perfect their project until it aligns perfectly with their vision. By accommodating their needs and preferences, I build trust and demonstrate that their happiness is my top priority. I also believe in the importance of post-project follow-ups. After the project is completed and delivered, I check in with clients to ensure that everything is meeting their expectations. This not only shows that I value their feedback but also gives me an opportunity to address any concerns and make adjustments if necessary.

How’d you meet your designer?

Having my best friend as a designer for Modern Media is such a blessing. Her talent and creativity are unmatched, and I’m grateful to have her expertise in every project we work on together. With her by my side, I have full confidence that we can bring any client’s vision to life through thoughtful and intentional design.

Her dedication to Modern Media align perfectly with my own values, making her an invaluable partner in fostering brand loyalty and delivering exceptional results.

I’m truly so grateful to have her as both a friend and a designer, and I look forward to the continued success and growth we’ll achieve together at Modern Media!

Contact Info:

• Website: https://modernmediaservices.com/
• Instagram: https://www.instagram.com/modernmediallc

Image Credits
https://hankatstudio.co/