Alright – so today we’ve got the honor of introducing you to Ashley Moore . We think you’ll enjoy our conversation, we’ve shared it below.

Ashley , thanks for taking the time to share your stories with us today Who is your hero and why? What lessons have you learned from them and how have they influenced your journey?

My biggest hero will always be my father. He demonstrates perseverance and reverence making history in Crystal Springs, Mississippi as the first AA police officer. Throughout my upbringing, he’s taught me the value of being a lifelong learner and working hard. My dad’s always been so grounded I’m faith and he’s always taught me to be grateful, kind, and pray often. Those lessons has gotten me through my darkest days, but also taught me patience. I

Ashley , before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?

I am the owner of Rebuilding Character based in Houston, TX and author of “Let’s Talk Pain & Healing”. We provided anger management services, substance abuse evaluations, and court ordered drug/alcohol classes. I have been in the behavioral/mental health industry for 15 years now. At Rebuilding Character, we teach replacement skills, coping skills, and conflict resolution to reduce rates of recidivism. What sets us apart from the rest is the fact we work as behavior coaches to help our clients make lifestyle changes that include better decision making. I am most proud of my changes past clients have been able to make and come back and share their successes. I want clients to know that I want to learn about them and their story. I want them to know I meet them where they are and we will work hard together to transform their lives.

How do you keep your team’s morale high?

As a leader, it is important to establish expectations but co-constructing those expectations with your team to create ownership and buy-in. In maintaining high morale, you want to acknowledge and reinforce the work they do and create opportunities for ongoing team building. I believe it’s equally important to include your team in some of the decision making so they all feel and know their voices are being heard and they feel valued.

Learning and unlearning are both critical parts of growth – can you share a story of a time when you had to unlearn a lesson?

I had to unlearn the do as I say not as I do mentality. I experienced trauma at an early age and I didn’t have the tools I needed yet I was teaching others how to manage and giving them tools. I had to go back and teach myself and make sure I applied those tools in tough situations. Once I was able to do that, I could relate more to my clients and help them reach their goals rather than providing “textbook” strategies.