We caught up with the brilliant and insightful Angie Engelgau a few weeks ago and have shared our conversation below.

Angie, looking forward to hearing all of your stories today. Some of the most interesting parts of our journey emerge from areas where we believe something that most people in our industry do not – do you have something like that?

There is a common belief that it’s all about maximizing profits and taking as much money for yourself as possible. But I have a different perspective. I believe in taking care of the people that take care of you.

As a business owner, it’s easy to focus solely on your bottom line, but without your employees, you wouldn’t have a business. It’s important to acknowledge the hard work and dedication of your team and to show them that you value their contributions.

One way to do this is by offering fair wages and benefits, and creating a positive work environment. When you prioritize the well-being of your employees, they are more likely to be loyal, productive, and committed to your business.

Yes, it might mean taking less money for yourself, but the long-term benefits are worth it. A happy and motivated team can lead to increased customer satisfaction, better quality work, and ultimately, greater profitability.

So, I stand firm in my belief that taking care of your employees is not only the right thing to do but also a smart business decision. Let’s change the narrative in our industry and prioritize people over profits.

As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?

I have been in the wedding/events industry for more than a decade, and I have a deep passion for creating memorable experiences for my clients.

I started my business because I saw a gap in the market for luxury photo booth experiences that won’t break the bank. As a result, I offer a full service, all-inclusive photo booth experience, which offers an amazing photo booth experience without additional costs. My clients can trust me to provide them with high-quality services and products that they will be proud to showcase to their family and friends.

What sets my business apart from others is my commitment to providing customer service. I believe in taking care of my clients and providing them with a level of customer service that is unparalleled in the industry. I also believe in taking care of my employees and paying them fairly for their hard work. It is important to me that everyone feels valued and appreciated, from my clients to my team members.

I am most proud of the feedback that I get from clients and my employees. It is an honor to be recognized for my hard work, and it motivates me to continue to provide exceptional service to my clients. Ultimately, my goal is to the best experience possible, and I am committed to achieving that through dedication, hard work, and a passion for what I do.

What do you think helped you build your reputation within your market?

There have been a few key factors that have helped to build my reputation in this market. First and foremost, I always strive to provide exceptional customer service and high-quality products/services to every client. Word of mouth has been incredibly important in this industry, so I focus on exceeding expectations and leaving a lasting positive impression.

In addition, I’ve also made an effort to build relationships with other professionals in my industry, including event planners, photographers, and other vendors. Collaborating with these individuals has not only led to great partnerships but has also helped to expand my reach and exposure within the market.

Finally, I am always looking for ways to innovate and improve my offerings. Whether it’s through the use of new technology or finding creative solutions to common problems, I am constantly striving to stay ahead of the curve and provide the best possible experience for my clients.

What’s been the most effective strategy for growing your clientele?

There are a few strategies that have been effective in growing our client base, but I would say that the most effective has been through word-of-mouth referrals. We believe that providing exceptional service and going above and beyond for our clients is the key to building strong relationships and earning their trust. When our clients are happy with our services, they are more likely to recommend us to their friends, family, and colleagues.

In addition to word-of-mouth referrals, we have also found success in building our online presence through social media and our website. By creating high-quality content and engaging with our audience, we have been able to reach new clients and showcase our expertise in our industry. We also participate in events and collaborate with other businesses to expand our reach and connect with potential clients.

Overall, our focus has always been on providing exceptional service and building strong relationships with our clients. We believe that by putting our clients first and delivering on our promises, we can continue to grow our client base and maintain a strong reputation in the market.

Contact Info:

• Website: https://readysetposepdx.com/
• Instagram: https://www.instagram.com/readysetposepdx/

Image Credits
I hold all right to the attached photos.