We’re excited to introduce you to the always interesting and insightful Alice Foy . We hope you’ll enjoy our conversation with Alice below.

Alice , we appreciate you joining us today. Can you talk to us about your team-building process? How did you recruit and train your team, and knowing what you know now, would you have done anything differently?

Team building and providing opportunities are my favorite parts of being a business owner. It takes a lot of preparation and responsibility, but it’s worth it! One of the things I often share with business owners is to avoid rushing to hire. When we first start in business, the idea of having someone else support us is exciting, and we can’t wait to have the help that we dream of finally.

But when you hire without:

1. A strategy
2. Planning for the payroll costs
3. Accounting for the time it will take to get them integrated into the company
4. Delegating effectively and being responsible for someone else,
5. The resources you need to set your new hirer up for success.

Hiring prematurely or too fast can be a wasted investment.

Take your time to evaluate the consistent and recurring work, and do your best to plan out the systems, procedures, and training that your new hire will need so that they can be successful. We teach teams how to do this, and  It makes a world of difference.

Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers

I started The Digital Jane in 2018 in response to a huge shift I noticed in the industry then.

There were a lot of women entrepreneurs starting in business  and needed experienced but flexible support solutions in their day-to-day operations to grow in scale.

I launched The Digital Jane as a business support agency, and we quickly learned that supporting tasks was great, but what a lot of our clients. needed were the foundational systems, resources, and processes that would help to sustain efficient work in the long term.

To date, we have served more than 30 women founders and growing teams across all service industries and nonprofit organizations. We help teams to create synergy between their staff, their systems, and processes.

What do you think helped you build your reputation within your market?

Word of mouth and client referrals has been our most substantial and consistent source of business.

The way that you do work and your reputation is essentially your brand. Our team takes pride in serving our clients well and operating in intentional excellence. Not perfection, but always being thoughtful about how we show up and support each other and our clients.

.If you are wondering how to get more business and promote yourself and lean into your network.

• Schedule coffee days
• Get good at following up. A delayed response isn’t a no. In business, you have to be proactive.
• Make it an intentional practice to follow up with past clients. Relationship building is key!

What’s a lesson you had to unlearn and what’s the backstory?

This may sound simple, but I had to learn how to simply say no. There are a lot of opportunities that could be great, but understanding what is for you and what works for the good of the team is really important.

So much stress can come with a yes. At this stage in business, I only want the most aligned partners and team members. I want to feel good in my day-to-day work, and that only comes from making good decisions and also being a resource when I can help to refer someone else.

Contact Info:

• Website: thedigitaljane.com
• Instagram: Instagram.com/thedigitaljane
• Facebook: Facebook.com/thedigitaljane
• Linkedin: Linkedin.com/in/thedigitaljane
• Twitter: Twitter.com/thedigitaljane
• Youtube: https://youtube.com/@thedigitaljane

Image Credits
Paige Wilson