We’re excited to introduce you to the always interesting and insightful Alex Black. We hope you’ll enjoy our conversation with Alex below.

Alex, thanks for joining us, excited to have you contributing your stories and insights. How did you come up with the idea for your business?

The idea for EpicVIN came naturally to our team because we’ve been involved in the automotive industry for many years. We’ve seen firsthand how important it is to verify a vehicle’s history before making a purchase and how devastating it can be for someone to buy a car that turns out to have hidden issues.

At the time, we felt there weren’t enough accessible tools that truly empowered buyers with detailed and reliable data. We had a robust database and the expertise to analyze it, so we thought, why not put that to good use? Our goal was simple: to create a platform that helps people make informed decisions, avoid scams, and ultimately save money and stress.

What excited us most was knowing we were addressing a real problem—building trust and transparency in an industry where they can often be lacking. It wasn’t just about creating reports; it was about empowering people to protect themselves. Seeing the positive impact of our work continues to fuel our passion every day.

Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers.

I am Chief Marketing Officer at EpicVIN – a leading provider of vehicle history reports, dedicated to helping car buyers and dealers make confident, informed decisions. We entered this industry with a mission to bring greater transparency and trust to the vehicle-buying process.

What sets EpicVIN apart is our commitment to innovation and user experience. Our reports go beyond standard vehicle checks by offering unique features such as accident damage visualization, sales history with real photos, and odometer verification, ensuring buyers are protected from fraud. Additionally, we provide title and recall information, ownership history, giving our customers a full picture of a car’s history.

With our competitive pricing options—including a popular $1 trial—EpicVIN is accessible to everyone, from individual buyers to dealerships requiring unlimited reports.

At the heart of what we do is our passion for solving problems. Whether it’s helping a buyer avoid a bad deal or empowering dealers with reliable tools, EpicVIN is here to provide clarity in the often complex world of vehicle transactions.

What do you think helped you build your reputation within your market?

Our reputation in the market has been built on three key pillars: trust, innovation, and customer-centricity. From the beginning, we’ve focused on delivering accurate and reliable data to our users, sourced from trusted databases like NMVTIS. This commitment to transparency has earned the confidence of both individual buyers and dealers.

Our innovative features, such as accident damage visualization and the use of blockchain technology to ensure data integrity, set us apart from competitors. These unique offerings demonstrate our dedication to addressing real pain points in the vehicle-buying process.

Lastly, we prioritize our customers by offering affordable pricing plans and maintaining a user-friendly platform. Listening to feedback and continuously improving our services have been essential to earning trust and loyalty. This combination of reliability, innovation, and customer focus has cemented our reputation as a go-to provider of vehicle history reports.

We’d love to hear about how you keep in touch with clients.

We prioritize staying connected with our clients and building strong relationships by focusing on communication, engagement, and support. Here’s how we do it:

Exceptional Support: Our dedicated customer support team is always ready to assist, whether through live chat, email, or phone. We also offer a seamless, user-friendly platform to ensure a smooth experience.

Client Feedback: We provide a feedback form where clients can share their impressions of our services. This not only helps us improve but also shows that we genuinely care about their experiences and opinions.

Exclusive Offers and Promotions: We regularly share special offers, discounts, and promo codes to give clients even more value for their loyalty.

Referral Program: Clients can refer a friend and receive a free vehicle report, creating a win-win for both parties while encouraging engagement with our services.

By combining open communication, exceptional service, personalized offers, and rewarding loyalty, we foster strong connections and long-term trust with our clients.

Contact Info:

• Website: https://epicvin.com
• Instagram: https://www.instagram.com/epicvin__com?igsh=dWxvNzBvY29oYWRo
• Facebook: https://www.facebook.com/Epicvincom
• Twitter: https://x.com/EpicvinVhr