Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

Hannah Hughes

I have always valued excellent customer service. I’ve also just always loved encouraging people and giving gifts. So when I started my podcast, I decided from the beginning that I wanted to be intentional about appreciating and honoring my guests. Read more>>

Vynce Pham

There’s an annual contest I hold for all couples/events that book with me for the upcoming year where (1) couple/event receives FREE DJ Services based on a lottery style drawing. On the afternoon of New Year’s Eve, one couple/event is randomly picked and the winner(s) are posted on the website and contacted by me directly. Read more>>

Sarah Hipps

The truth is that I don’t believe I do anything extraordinary when it comes to showing my appreciation of my clients. When I am hired to work with people, I tell them that I am on their team. I don’t think my clients really believe me. I think they think I’m saying something cliche or connective, amping up the “thank you for hiring me!” feel. I am being serious though. Read more>>

Lisa Lindsey

As a business owner, starting and sustaining a business requires loyal customers. I’ve always lived and worked by the motto “Treat people the way you’d want to be treated”. At Ginger Yum, LLC, we always strive to provide our customers with an outstanding experience in all aspects of our business. We prefer to call this, “sharing a ginger experience”. Read more>>