Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

Jamie Brinkman

I am a Wedding Photographer so a lot goes into this job that many don’t realize – it’s not just taking the photos on the day of the wedding. Prior to the wedding, a lot of time goes into the booking process, Read more>>

Stephanie Bosworth

I try to engage with my followers and customers a lot via Facebook and instagram. I love playing online games with them, we play guess where the photographer is traveling today, when I am going out of state. Read more>>

 Jerica McNair

I wanted to display my gratitude to my clients and reward them for all of their hard work and dedication. So I surprised all of my active clients with an all-expenses-paid vacation to Miami. Read more>>

Brooke O’Dell

We have been so fortunate to have some of the best customers in the business. One of the best decisions we ever made when we built our bakery was to make it a nut-free facility. Read more>>