Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

Barbara Hemphill

Gratitude is critical to long-term business success — gratitude for what others have done for you, and gratitude for the opportunity to serve others. Read more>>

Chris McMurry

A customer saw several pieces of art that they liked, but could only afford two of my larger prints. They purchased the prints and I offered a couple of small prints in appreciation and gave them my business card. Read more>>