Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

Lucas Calcena

I’m not sure about the best thing, but over the years I have been increasingly putting effort into showing the clients what they mean to us. I know how hard it is to earn money and I know how hard it is to have to spend it where you might not want to. (car accident). Read more>>

Ricardo Trillos

It’s all about the little things for me. Showing appreciation can be as simple as an unexpected gift, an extra chocolate bar and a special discount. For us Customers mean the soul of the business and many of them have turned into great friends throughout the years and I believe it’s because the little things we do for them or how we show our appreciation than the relationship turns from a simple sale to a friends’s conversation with chocolates. Read more>>

Courtney Peters

As a brand that has grown very organically, our super power has been connecting with and investing in our community. The Supercrush Fam has been so incredibly loyal and supportive over the last 6 years so giving back to them and showing our appreciation is one of our absolute favourite things to do (and it’s also a big reason why so many of our customers refer their friends)! Read more>>

Natalie Sofer

In my business, my clients and vendors are so important to me. Whether they are having a 5 star event at the Four Seasons or having a smaller scale event at a private home, I want to make sure every client feels taken care of and heard. I take pride in myself that I will always go above and beyond with every client. Read more>>

Justin Mink

Showing real, genuine appreciation for a client goes way beyond corporate gifts and thank you cards; it’s about building a relationship based on trust, respect, and mutual value. The work that I do with clients is much more effective when there is a high level of vulnerability and safety present in the relationship. Read more>>

Maria Tornberg

My goal as a headshot photographer is to help actors achieve their goals; increase auditions, find agents, and ultimately land jobs in movies, TV shows, and commercials. After a long career as an actress, I have cultivated close relationships with agents and managers who refer their clients to me and trust me when I, in return, introduce new talent to them. Read more>>