Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

Nicole Huffman

As a business coach (one-on-one and group coaching), I recently surprised 10 of my clients with a celebration night out. In coaching, I share to always celebrate yourself for the things you’ve accomplished. I texted everyone and shared with the that I needed them to meet me and gave them a date, time and location. Once they arrived weeks later they still didn’t know why we were there until I started talking. Read more>>

Maria Sole Ronzoni

I firmly believe that fostering strong relationships with customers stands as a cornerstone in business. Constructing a bond founded on trust involves several crucial elements vital for growth and cultivating loyal customers through exceptional experiences. Foremost, customers must sense their significance and genuinely feel cared for, not solely due to their purchases but because their overall satisfaction matters. Read more>>

Sedona Fallon

At Baldaccini Studios, I’m all about making things happen. I’m there rooting for my clients and their businesses as they hustle for those big dreams. Forget the typical design studio vibes – I’m hustling right alongside you, turning your ideas into something eye-catching. Whether it’s giving your brand’s identity a refresh or crafting a killer website, count on me to make it real. Read more>>

Santos Aviles

One of my passions and something I’ve seen has deteriorated over the years is customer service. My employees have clear instructions that ALL my customers must feel welcome and valued!! Food is an exercise of love. The same love our mothers showed us when they nurtured us and raised us is the same love people associate with food. Read more>>