Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

Laeti Golden

One of the best things that I’ve done for my clients is giving them a thank-you gift. Especially when it comes to weddings. Couples are stressed about getting married with all of the to do’s to complete before the big day. One thing that I actually learned from another photographer, was to give my wedding clients a gift card ( prior to the wedding day ). Read more>>

Memy Baxter

Without my clients, my business would not exist. I wanted to do something fun and exciting for them but I had to think long and hard. I didn’t want the kids to be bored as well as I had to think about the cost, event space, how many girls will be invited and actual show up, refreshment, and the theme. All of my clients are girly girls and they love make up and Polish, so I decided to do a makeup one on one class with a bomb makeup artist. So boom! Read more>>

Jeff Mondlock

Customers are everything. They are the reason I get to be creative for a living! Why shouldn’t we appreciate the heck out of them?!?!? Ever since I picked a camera up, I have been glued to helping my clients (and anyone near me) find self value. This being said, it is often a way I show appreciation. If someone books a video shoot with me, Read more>>

Aondray Worthy

Going over and above. Giving discounts, free merchandise or working with a clients budget. Giving back to the community with sponsoring high school fashion shows etc. Read more>>

Shamira Graham

I often have a fun way to show my client appreciation. One of my most popular ways to to do is by having an Easter Egg Grab during the month of April. I write out different ways to save or win skincare products from my skincare line (Pink Honee Skincare) and inserts them inside of plastic eggs.. Read more>>

John Varvarigos

As a florist and creative I consider myself very lucky that I get to make a living through my art. However, I don’t consider myself a professional artist, or even someone who sells flowers. I sell sentiments and feelings. Most of my clients are expressing their emotions to friends or loved ones through my creations. Read more>>

Jamey Stegmaier

This is the core of our business; every choice we make is about serving our customers and bringing joy to their tabletops. I’ll share one recent example and one ongoing example. Read more>>

Anyae Davis

I don’t have customer’s. I have loyal clients and family. My customer’s become like family and repeat clients. I always show my appreciation to them and always praise them. I do contest, offer incentives, do referrals and give out free meals and every now and then I will do a free dinner for two Read more>>

Christel Davis

With my customers I treat them how I’d like to be treated especially when spend hard earned money. With every purchase I throw in an item I think they might like . A token of appreciation you know! Read more>>

Biodun Abudu

Without customers the business wouldn’t still be operating. To show customers that i appreciate their time, love, support and purchases I make sure I include hand written thank you letters. This really impresses them and make them seriously feel like I really appreciated their purchase. They actually thank me for the Thank you card. Read more>>

Janelle Azar

As a professional home organizer, I’m being invited into a person’s most sacred and personal space so it is crucial that I convey how much I respect and appreciate this honor. Showing gratitude to my clients is deeply important to me. They not only provide me financial support and offer opportunities for growth but they also provide me with a sense of personal fulfillment with the work we accomplish together. Read more>>

Amy & Dan Smith

Our business is hospitality, and we take it very seriously. We strive to make every guest feel welcomed and special from the moment they make their reservation, whether it be online or over the phone until they walk through our front door. Our goal is to create an unforgettable stay for each and every one of our guests. Read more>>