Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

Alex Tillard

We believe in showing our clients how much we love them an appreciate them all the time! We will send handwritten notes frequently, with fun little free stickers or other details. We know their birthdays and their kids’ names. We celebrate their successes, whether it’s because of something we did or not. But most importantly, we always do our best work for our clients. We look at it as if their business is also our business (because it kind of is!), and we hope it feels like we’re just an extension of their team. And if we don’t reach a goal, or we make a mistake, we always own it and apologize. Read more>>

Betsy Tanner

I focus my law practice on adoption and probate law. Many think of adoption as beautiful and kindhearted, which is certainly true. I also like to remind people that adoption always involves heartache and evokes a wide range of emotions and experiences including loss, sadness, regret, joy, bliss, and contentment. Creating a forever family requires love, time, patience and sacrifice. Often children have endured loss and heartache along the way. The adoptive families walk through these emotions with kids while also experiencing their own wide range of emotions. Read more>>

Travon Mays

Some of the things I do when I see my clients to make sure to show them my appreciation Be punctual and consistent with the service I deliver in order to be professional. Show them the utmost respect by being polite and kind to them, and by always letting them know that I appreciate them before and after a service. It’s a great way to strengthen the relationship with my client and it won’t feel like a business transaction; instead, it will feel more genuine between us. I also try to remember the conversations we had so that I can stay up to date on what they are doing. Read more>>

Sable Andrews

As soon as a client reaches out to our studio, I’m invested. I always strive to give each client a custom experience different from each client before them. Every new session is an opportunity for me to give this client a beautiful memory they’ll cherish forever. While I have had the pleasure of working with some really wonderful people, I have had a few clients with whom I’ve really connected and felt they truly appreciated all of the big and little things we include in our sessions. During each client’s consultation, we discuss what their hopes are and if there’s anything specific they would like to include. Read more>>

Nicole Jensen.

I believe that customer service is the mosts important part of any business. You may have the most incredibly inventive idea imaginable, without listening to your customers, showing them that they are valued and going above and beyond for them then you with ultimately fail. We don’t believe that customer service is achieved in one grand act so much as it is in a million little ones every single day. Not unlike a personal relationship, consistently showing up is what matters, Read more>>

Satin Images

Allowing my business to bless others and make other happy is my key focus. I believe the more I give back the more God will continue to bless my business with more clients. It always comes right on time! Read more>>

Carisa Tucker

Every year on our anniversary, to show our appreciation to our clients we fill little bags with our logo on it with goodies. We give out coupons for free loads with a special hand written note from us. Read more>>

Sarah Russell

We recently had major flash-flooding in St. Louis which impacted residents all over the city. Doing damage assessments, I visited many parts of the city and traveled on foot through many neighborhoods meeting those who were affected and entering many homes. This experience helped me to better understand how individuals were impacted by the flooding, but it also let them know that there were people who worked for the city who were trying to get them help. Read more>>

Sunni Reynolds

I love my guests like family and showing them that I appreciate them is totally my love language! I love to reward my guests for investing in products from me with monthly product promotions, a rewards program where they earn money off their purchase and a Top 10 program where the top 10 buyers always earn 20% off all their purchases. Read more>>

Deenna, Akema, Jameka Ellies, McKee, Davis

As a token of appreciation to our customers we provide them with thank you cards that consist of a personal written message, an inspirational quote, and a box of brownies as a surprise treat for supporting us. We did this for our Father’s Day Sale. Read more>>

Jacob Walker

Customers are what keeps retail, or in my case, resale going. We can’t operate without them let alone build up the business without them. Their personal tastes and interests drive what we sell and how we price. I do whatever I can to make them feel comfortable and at home. It’s not just remembering a face or their name. That’s important. But it’s showing them you went the extra mile for them…that you care for them. We sell furniture and we have a lot of elderly people in our community who can’t physically move those large pieces into their homes. Read more>>

Brooke Elder

When you run an online business and you never actually meet your customers in person you need to up your game in making them feel that they are seen and appreciated. One thing we’ve done in the past when a client would sign up for one of our bigger packages is send them an chocolate covered fruit arrangement from Edible Arrangements. We chose them because we can usually get same day or next day delivery. Imagine as the client you are nervous, you just invested a lot of money into yourself and your future and then you get a knock at the door with a beautiful and tasty gift. Read more>>

Charlie Andrews

The soul of Badges Drum Shop is love for drums and the drummers who play them. This drives everything about the shop which was designed to be a place where the local drumming community can feel at home, flourish and be creative. There is even a hangout area equipped with drums, comfy seating, decades of drum magazines, a water cooler and coffee right in the shop. Read more>>

Jayne Chaplin

Customer service is key in any business. Having your customers to trust you to provide for their event, family function, or even just because means a lot. To be able to see the smile on their faces means the world to me. Read more>>

Lindsay Brown.

At Esteem, we consider our customers to be family. We want the students to come to dance, tumbling or fitness and feel welcomed and loved. And that goes for the parents as well. To create that sense of community, we strive to give our customers a personal experience with little acts of extra kindness to show we care. For example, we’ve handed out little gifts throughout the year to all of our students, to remind them we’re here for them, and that Esteem is about community over competition. Read more>>

Ansley Pacetti

Over the last several years I would leave shoots and feel like I was overflowing with gratitude for my clients. I always experienced the biggest serotonin boost after shooting and I have distinct memories driving home feeling abundantly thankful for the joy these people brought me and for the joy my career has allowed me to have. I realized after one night driving home that I needed to do something to show my appreciation to the people who make my dream a reality everyday. Read more>>