If you aren’t growing, you are dying, but the hardest part about growing is maintaining quality. As you hire more folks, expand to new locations, industries, etc. it becomes increasingly challenging to maintain the high quality you provided to your clients when you first started. It’s an incredibly difficult problem and so we reached out to some phenomenal entrepreneurs and asked them to share their stories, experiences and insights on the topic with us below.

Karla Briceño

This is one of the biggest challenges we encounter as business owners; I would rather focus more on quality and maintain a boutique-style agency where my clients have access to me. So I don’t accept everyone as a client; I always say BOND is not for everyone. I make sure we are a good match before we onboard a client, and I find myself declining a lot of new business because of it. But that really helps me keep the quality of work that my clients expect. Read more>>

Brian Goldstein

It’s unquestionable that the world has been through a lot over the past 2 years. However, what it takes to develop and grow a business really hasn’t changed. It all comes down to people and processes. What the the recent pandemic may have amplified is how important it is to be flexible, while maintaining structure. Read more>>

Thiago Quirino

As a Personal Chef one of my main goals besides satisfying my guest to a unique culinary experience is to control the quality of ingredients and sanitation. I’m direct in obligation to keep everyone healthy and absolutely no one to get sick. That is why by maintaining all qualities and cleanness I can make my clients happy and my company to grow. Read more>>

Megan Sheppard

I think that maintaining quality as your company grows is very important. The reason your company is growing is because of the tone you set when you first started. You don’t ever want to lose your significance. You want to continue to grow and evolve, not stay stuck or crumble! Read more>>

Neshaszda Wright

Quality over quantity 100%! Maintaining my customer service is my number 1 focus. In the wedding industry you are experiencing one of the most important moments in someone’s life. I take this very seriously. So to make my bride feel comfortable and celebrated on her journey to the aisle is my mission. I want the couples vision to be brought to life so I can capture their Dream Shot all the whole having a great time on the big day! Read more>>