If you aren’t growing, you are dying, but the hardest part about growing is maintaining quality. As you hire more folks, expand to new locations, industries, etc. it becomes increasingly challenging to maintain the high quality you provided to your clients when you first started. It’s an incredibly difficult problem and so we reached out to some phenomenal entrepreneurs and asked them to share their stories, experiences and insights on the topic with us below.

Courtney Pinkk

I managed to maintain quality by limiting the services that I offer so that I can continue to perfect the craft that I possess and make sure that I’m putting forth my best efforts. To add, I invest in good hair care products to maintain the overall health of clients hair and provide consultative services for new and current clients as well as a safe and productive environment.  Read more>>

Nick Murray

Quality is the undeniable foundation of furniture making. It’s very easy to tell if a piece is lacking quality, there’s no way around it and maintaining that same level of quality while trying to scale up is challenging. The learning curve for furniture making is non-linear. It takes years to hone your skills enough to make a piece that someone would want to buy. Read more>>

Russ Willacker

Before I started Switzerland Trail, I worked for many years as a Quality Engineer in aerospace. Quality is one of these terms that gets thrown around a lot, often without a whole lot of definition. To me, Quality is the firm belief that what you have offered as a company is authentic and real, with actual data to back that quality up. Read more>>