If you aren’t growing, you are dying, but the hardest part about growing is maintaining quality. As you hire more folks, expand to new locations, industries, etc. it becomes increasingly challenging to maintain the high quality you provided to your clients when you first started. It’s an incredibly difficult problem and so we reached out to some phenomenal entrepreneurs and asked them to share their stories, experiences and insights on the topic with us below.

Barbara Delgado

I’d be happy to share my perspective as a business owner and photographer on how I maintained quality as my company grew, the quality controls I implemented, and their impact. I’ll also offer some advice for others who are concerned about quality control as they experience growth. As my photography business expanded, maintaining quality became a top priority. I realized that scaling up should never compromise the excellence that had become synonymous with my brand. To achieve this, I established several quality control measures: Read more>>

Daniel Odesanya

As our team grows, we keep very high standards to our quality control to ensure top-notch consistency for nothing other than stellar 5 star reviews. We ensure every staff member goes through rigorous training weeks and ensure reminders are made through our training ipad daily. We have created step by step videos and pictures for referral and work to make sure a manager approves every order that goes out. It is the little things that count for our business and the smallest and simplest things. such as a handwritten note and custom add-ons that go a long way! Read more>>

Director ZANE

In the industry I’m in, there will always be room for improvement, and my team and I are constantly exploring different ways to produce bigger and better videos. When it comes to working with big brands and smaller companies, there’s a huge difference in the process of working with each. Big brands have their own target markets, and they come in with a lot of market data. Their primary focus is quality. Smaller companies rely more on what seems to be working within their industry, and they care more about quantity than quality. Regardless, my team and I aim to still provide quality work. Read more>>