If you aren’t growing, you are dying, but the hardest part about growing is maintaining quality. As you hire more folks, expand to new locations, industries, etc. it becomes increasingly challenging to maintain the high quality you provided to your clients when you first started. It’s an incredibly difficult problem and so we reached out to some phenomenal entrepreneurs and asked them to share their stories, experiences and insights on the topic with us below.

Rachel Mandzak

As a small business owner you have desired outcomes for your business. The entire purchase transaction up into receipt of the items is an experience for me. I want to create a package experience to where the customer is a returning customer and feels a need for the product and entire experience again. This can become challenging as you grow. Read more>>

Denisse Elsevyf

We believe maintaining quality and keeping our designs essentially classic has been our biggest win. We relocated our business to Denver, CO from Charlotte,NC and still have clients requesting our chocolate treats because of the quality we provide. Read more>>

Alexander Gilkes

One of my most important goals and current endeavors has been to build and develop a team to help manage aspects of my photography business. This has been monumental in allowing me to maintain the quality that my work is known for while expanding my business into different markets. Read more>>