If you aren’t growing, you are dying, but the hardest part about growing is maintaining quality. As you hire more folks, expand to new locations, industries, etc. it becomes increasingly challenging to maintain the high quality you provided to your clients when you first started. It’s an incredibly difficult problem and so we reached out to some phenomenal entrepreneurs and asked them to share their stories, experiences and insights on the topic with us below.

CJ Tobian

This one has been a learning experience for me this last year. As my business has grown, I kept taking on more and more projects. I ended up taking on more than I could really handle because my editing got pushed back so far that I got to the point I had too many projects to work on that my clients videos and photos unfortunately had to be pushed further than I had hoped because I didn’t want to take the quality down just to get the projects done faster. Read more>>

Molly Stevens

The Clayful Co. was born out of a need for quality earrings. Having highly sensitive ears, I was limited in the earrings I could wear. I started making clay earrings after discovering how lightweight they are, knowing I could use high-quality posts to keep my sensitive ears happy. Gone were the days of boring studs! As this endeavor turned from a hobby into a business, quality has been at the forefront of every decision. Giving others with sensitive ears an option to rock fun, bold earrings has brought me tremendous joy. Read more>>

Jesse Dement

We opened in 2018 with 4 owners – 2 actively running our business and 2 passive partners. As we’ve grown (from 5 weddings a year to 25 over the last 5, with a break for COVID in between), a big challenge has been how to delegate without losing the quality of service we all value so much. I heard a speaker say once that it’s not fair to ask employees to be as invested in your business as you are – you own it and therefore will always be more emotionally invested. Read more>>