If you aren’t growing, you are dying, but the hardest part about growing is maintaining quality. As you hire more folks, expand to new locations, industries, etc. it becomes increasingly challenging to maintain the high quality you provided to your clients when you first started. It’s an incredibly difficult problem and so we reached out to some phenomenal entrepreneurs and asked them to share their stories, experiences and insights on the topic with us below.

Patrick Avard

It’s a challenge. When you launch a company, you start with a nucleus of talent who share a common goal, but as you begin to grow, you bring on other team members who may not be as closely tied to your original mission. That requires another level of oversight. You need to manage growth to ensure you don’t stray too far from what got you where you are. Getting a small, creative company off the ground is quite an accomplishment, it takes blood, sweat and tears, but it’s only the first step. Taking it to the next level is harder. How do you grow and evolve, while maintaining your creative spark and staying fresh? It’s easier to get there than to stay there. Read more>>

Alexandra Radford

As we’ve grown, we started experiencing some bottleneck with everyone’s capacity being tapped and not yet ready to make more hires. We had to maneuver roles in a way that would allow the same number of people to carry MORE weight. We did this by streamlining each role and the activity each person would engage. We also have vendors on stand by so that if we get busier than our team can manage, we don’t have to say no to business or push start dates causing delays for the client. Read more>>

h’Elena Pleasant

Whether it’s growing in team size or increasing the # of sleepovers we set up in a month. Growing my company is one of my biggest goals. In order to maintain quality, I must understand my limits and decide what is important to me. Providing our clients with a one of kind, sleepover experience is very important. This means continuous improvement in our booking process and upgrading the items that are provided during a setup. Read more>>