After tens of thousands of conversations with business owners, we’ve concluded that one of the key determinants between thriving and struggling businesses is how appreciated customers feel. While that insight might seem fairly commonplace, what’s rare is discussion on how business owners go about making their customers feel appreciated. So, we reached out to some of the most loved and admired entrepreneurs and small business owners in the community and asked them to open up about how they show appreciation to their customers.

Lester Miranda

Be a Good Listener! …what they are trying to say when they want to archive a new style or something to improve their life in some areas but they think they can’t explain you with exactitude. Be a good listener in one on one private service need to offer all the good intention to hear what people wants o needs to achieved, something that probably will change the way that they see themselves as soon the get a new style. Read more>>

Jessica Wakefield Tony Romo

One thing that we have always prided ourselves in was our customer experience. We strive to make sure that no matter what is going on, our customers understand that they aren’t just a money source, but are a part of the Dark Light family. With our wedding clients, we always take them out to dinner a couple of weeks before the big day. They are able to choose the restaurant and the four of us go out to eat. Read more>>

Judy Lichtenberger

Family, friends, and laughter is good medicine. We love interacting with our notaries to make their profiles perfect!! We love rating them based off their hard work. Our clients are happy getting the perfect scan. Taking our time reviewing what has been uploaded into the portal. Most importantly making sure that package gets to its destination on time. And our customers who are satisfied with the service we provided. Always looking for the most experienced, knowledgeable, and caring NATIONWIDE notaries. Read more>>

johnny carino

Providing Memories that last a lifetime Cooking, and servicing every client is what keeps me going. Upon entering one home we communicated many times so that every detail the client wants is met. From the communication process to the execution of the private event has brought to me new friendships. Read more>>

Lakesha Buckley

I had a lady that I had met at one of my pop up shops. She was looking at my set up of makeup and browsing around. I asked her how she was doing, she stated she was just recovering from getting her breast removed. She had breast cancer. I was overwhelmed. She was so young. We had just added a pink gloss, pin and gifts to our line for the cause. I immediately gifted her a care package and a monetary gift from the business. She was so amazed! She bought her mom back to meet me, we cried and took pictures. She was so grateful. It was a uplifting moment for all of us. Read more>>

Daizsa Hardy

To show my customers I appreciate them I provide Thank You cards after each service along with a nice little hand written note. Personally, I think that goes a long way to show them you not only take your business serious but you want to ensure they have enjoyed the service provided. Most of my clients are booking me for their birthdays so I love providing birthday wishes to them making them feel valued and appreciated. In addition, I post them on my website and socials which I feel nowadays its either or. Read more>>

Larissa & Jeremy Floyd

Problems arise from time to time on projects. When this happens, we try to go out of our way to show our customers that we care! Recently, while working on a patio job, we ran into some supply issues and it prolonged the job past the projected finish date. We put together a gift basket for the client once the job was completed filled with grilling tools and a gift card to H‑E‑B to show our care and appreciation for their business and patience during the job. Read more>>