After tens of thousands of conversations with business owners, we’ve concluded that one of the key determinants between thriving and struggling businesses is how appreciated customers feel. While that insight might seem fairly commonplace, what’s rare is discussion on how business owners go about making their customers feel appreciated. So, we reached out to some of the most loved and admired entrepreneurs and small business owners in the community and asked them to open up about how they show appreciation to their customers.

David Adly Garcia

As the photographer at the World of Illusions, I believe in expressing value to customers through capturing meaningful moments. It’s essential to ensure a positive experience, making their investment worthwhile. Read more>>

Katie Shepherd

Gifts and showing appreciation are actually not my specialty. My love language is spending time with people. So until recently I showed my customers I appreciated them by listening to them, answering their questions, and giving them my undivided time and attention when I’m with them. Read more>>

Diamond Vines

Since the inception of The Juice Boxx, my mission has always been to surpass mere transactional interactions and provide unparalleled support to each of my customers. Read more>>

Wellington Guzman

This was my first time working directly with a client I had met over eight years ago. They wanted photos and video recap for their new campaign. They agreed on my price and they even added a little extra! Read more>>

Laura Barrios Bruce

Well this is where it gets a bit intense. As you can see from the other answers, we are a business with humanity at its core. Read more>>

Sarah Baumann

I’ve always loved finding new ways to use my talent to give back to others. My sweet black lab is 9 years old and truly my heart and joy, also my children and husband haha. Read more>>