After tens of thousands of conversations with business owners, we’ve concluded that one of the key determinants between thriving and struggling businesses is how appreciated customers feel. While that insight might seem fairly commonplace, what’s rare is discussion on how business owners go about making their customers feel appreciated. So, we reached out to some of the most loved and admired entrepreneurs and small business owners in the community and asked them to open up about how they show appreciation to their customers.

Candice Schott

Building long lasting relationships is the foundation of our business. This industry can be transactional and we didn’t relate to that part of the business so it was our goal to ensure any client we worked with knew how important they were to us and that we wanted to build a relationship with them, not just buy or sell a house. Read more>>

Leon Araujo

Our mission is to offer an unforgettable experience to our clients. We are assured that what we offer is made with care and affection for each and every one of our clients. The best way to thank them for their support is to give them the best of us. Read more>>

Maria Laura Lucchetti

In a time where social media are the main tool we have to comunicate and in a time where people love to show their outfits online, I thought it might have been nice to give my clients the chance to be a protagonist of Lalla’s project. Read more>>

Jamillia Lawrence

There was a young man named Messiah who frequented Violet Mae’s for his hair care needs. He was a bright and ambitious individual, but like many, he faced financial challenges from time to time. Read more>>

Darius Heads

The best thing that I have seen, and that I try to do myself, to show, not just to a customer, but to people in general that they are appreciated, is to treat them the way that I would like to be treated. Read more>>

David Levian

As a business owner, we deal with a sensitive clientele. We have a lot of people who have gone through trauma that come into Break Room Therapy and we will take extra time to make them comfortable. Read more>>

Bry Reinhardt

One of our core values as a company is putting customers first, and this translates directly into the type of customer service we provide as a company. Read more>>

Indigoz Shoes

Indigoz Shoes has the best customer, we’ve made our pricing affordable for them and now we will be offering, if you have shopped with us before and order again you will be getting a 50% discount for shopping with us again, showing our customers, we really appreciate them. Read more>>

Takia Lewis

I appreciate all my supporters but those loyal customers really hit different for me . I have loyal customers that have supported Seductive Lingerie since day one. Read more>>

Jessica Gardner

As a business owner, I feel showing customer appreciation is huge! As a thank you for each order, I try to include a little extra surprise from reusable straws, hair ties or even some fun holiday glasses. Read more>>

Maria Jose Natera

One of the many perks about being a florist is the potential to bring joy and love to any person at any moment. At Lovelia, all my clients have a very big place in my heart because they are not only supporting my business, but they are trusting me with one of the most important moments in their life, their wedding! Read more>>