After tens of thousands of conversations with business owners, we’ve concluded that one of the key determinants between thriving and struggling businesses is how appreciated customers feel. While that insight might seem fairly commonplace, what’s rare is discussion on how business owners go about making their customers feel appreciated. So, we reached out to some of the most loved and admired entrepreneurs and small business owners in the community and asked them to open up about how they show appreciation to their customers.

Ryan Pettis

Ryan Pettis Painting wouldn’t be here without our clients’ support. We are so grateful for everyone who has trusted us with their homes, and we truly try to connect with each one of our clients. We remember every one of you and are forever thankful for you all! Read more>>

Victoria Peters

Building relationships with customers is everything. it is so important to get to know them on a personal level. We all have our own battles and showing each other compassion and that we care is everything. I have several customers that come see me every week, customers that bring their children and grandchildren, Read more>>

Shannon Watters

I had a client that was from out of state and his mother was suddenly put into a nursing home. It was very difficult for him to get to the property so to make the process easier for him, I volunteered to help clean the house, worked on removing the items in the home, yard and garage and lined up people to fix the property so he wouldn’t have to deal with it. Going above and beyond for my clients is a natural task for me and my clients greatly appreciate knowing that I will go the extra mile to take the burden off of them. Read more>>

Khristy Morgan

The best thing that I have done for my customers was me throwing free events for them to build their portfolios .I reach out to photographers and models and I pick a place where we all meet and everyone goes to work building their portfolio with different photographers .I usually do about maybe 5 or more a year . Read more>>

Erin Lewis

One of the best ways I’ve shown client appreciation is by personally supporting clients at important events. Recently, two of my clients were honored at a banquet, and I attended to show my support. They were both pleased and expressed how much it meant to them. Read more>>

Alysha Riel

Being in the business of pets, unfortunately their passing is inevitable sooner or later. It can be an incredibly sensitive time in our business. Truly from start to finish I care about your pets. But the ‘care’ doesn’t stop once your pet has passed on. One of things we’re complimented on is just how *much* we care. Clients tend to remember two things; the first time you met and the last interaction. That’s why it’s important to set a good impression on both ends. When a beloved pet passes on it’s more important than ever. Any pet lover can tell you that’s the hardest part of pet ownership. Read more>>

Beatrice Medina

Over the passed 6 years of me tattooing I’ve met some pretty awesome people. I’m always grateful to provide a tattoo for people that love my art and bring a good vibe to the session. I’ve had two clients specifically that really have been my biggest supporters for years now. They have grown into personal friends, to really show them how much I appreciate them. Read more>>

carol ross

Our customers and vendors are the most important part of my job. Without them we are nothing. The best is when our vendors are our customers and local collaborations are born! To show my undying appreciation we hold contests, share a lot on social media, make sure we credit our amazing producers and creatives, and be sure to always be available for comments or criticisms, or a beer or two. Read more>>

Colette Brown

How Showing Gratitude Can Boost Your Business Beyond Expectations In today’s competitive marketplace, businesses are constantly searching for innovative strategies to stand out and ensure long-term success. While focusing on improving products, marketing campaigns, and services is crucial, the key to unlocking exponential growth lies in a simple yet often overlooked aspect: customer appreciation within the customer journey. Read more>>

Lola Oyenuga-Aborishade

Customers drive my business. I am a major proponent of taking care of your customers because word of mouth is the best advertisement for all types of businesses. I highly regard my customers and want them to know they are the most important part of AyoNi Ankara. Furthermore, one of my biggest goals is to connect artisans in Nigeria to the diaspora with their purchases. Read more>>

Teryn Byrd

My photography story is a little different from most. My photography business isn’t my full time job. And this doesn’t make my passion for my photography any less, but it can make managing my time difficult. It isn’t easy to work a demanding 9-5 job and then come home and run your own small business. Read more>>

Mark Ahmadi

As a business owner my priority are always my customers, thanks to them my company being success, without them my or any other company have reason to exist.. My main goal is satisfying their needs with a diligent an excellent quality service, having good communication, show respect, expressing gratitude and making them valued. Read more>>

Anthony Collins

I believe that showing appreciation to our customers is of utmost importance. Building strong relationships with our customers is essential for the long-term success of our business. There are several ways we can demonstrate our appreciation, but one that stands out as particularly impactful is personalized gestures. Read more>>

Kia and Deja

We appreciate all of our customers and add stickers, thank you cards and tealight samples or wax melts, etc. in their packages. There is always something for everyone, whether it’s written words, blogs, vlogs, motivational posts. One of our new customers followed our IG page. I noticed that she had some beautiful pictures of her cute Boston Terriers. Read more>>