After tens of thousands of conversations with business owners, we’ve concluded that one of the key determinants between thriving and struggling businesses is how appreciated customers feel. While that insight might seem fairly commonplace, what’s rare is discussion on how business owners go about making their customers feel appreciated. So, we reached out to some of the most loved and admired entrepreneurs and small business owners in the community and asked them to open up about how they show appreciation to their customers.

Angela Larson

Food is the one thing that every single person on this planet has in common. It’s how we show love, real unconditional love. It sits us at tables where we can break bread and really get to know one another. Food can tell all our stories, show our differences but most importantly show just how much we have in common. I love to show my clients just how special they are to me through my creations and love for food. Read more>>

Vi Tran

The best thing I’ve ever done to show a customer that I appreciate them is always thanking them for getting serviced by me. I think customers like to feel grateful for their presence. Before I start a facial service, I begin by letting them know how I appreciate them for coming before I get into the service. It makes them feel special. I ensure they are comfortable and always questions if they need anything. Read more>>

Jenn Nash Franks

When I start a new branding or Squarespace web design with a client I always send them a questionnaire to fill out on their own time so I can get to know their business even better. This questionnaire can often take them a while to fill out and have them thinking through things about their business that they haven’t devoted time to yet. So I like to send them a $5 gift card to Starbucks (or a local place if I know one they like) and say something like, “Enjoy a cup of coffee/tea while as your working on this fun step for your business.” Read more>>

Randy Rude

I absolutely love my fans but we do not refer to them as fans in CSW (Colorado Springs Wrestling) they are known as Family! We grow together and with all their love and support, we continue to thrive as one of the best Independent Professional Wrestling companies in Colorado. I raise money for charity throughout the year but my main one is Headlocks for Hospice every June. Read more>>

Hollie Connell

As a way to say thank you to our valued couples for choosing Pup Plus One as a premier vendor on their wedding day, we decided to go above and beyond to make them feel special. Last holiday, we sent all of our 2022 couples a handmade ceramic ornament in the shape of a bone with their pups’ names hand-stamped onto them. It was so much fun making these custom ornaments for our couples, and even more fun getting photos from them! Read more>>

Amber Price

I am very big on treating people the way I want to be treated. It truly is even a passion of mine and I make sure my clients feel that! I make sure every client is pampered and and relax so they can enjoy their service! As women we are always on the go and I truly believe getting your hair should be a spa experience and a place to relax and unwind. I take it very seriously. Read more>>