Owning a business is challenging – from increasing costs, regulations, competition and more the day to day of being a business owner if often far from glamorous. However, the reason so many of us do what we do is the moments when we are able to come through in a big way for our clients. The moments when we know we’ve made a real difference. Every entrepreneur we know wants to increase the frequency of those moments and so we think one of the best ways to do that is by having people share their stories with others – we can all learn from each other and become better recognizing and executing on opportunities to help our clients win.

Diana Marcelin

One day we received a personal message on one of our social media pages from a young lady who needed help with her acne. She tried everything possible to get rid of it but unfortunately, it was not going away. She started to feel depressed and was being bullied about her situation. I told her that I was extremely sorry to hear what she was going through and that she was not only good enough but also beautiful. She came to Martous Naturals for help with her acne and wanted to know what soaps would work best for her. Read more>>

Brooke Fitzpatrick

One of my favorite success stories is working with a female client in her mid-30s. I spend a lot of time getting to know my clients at the beginning of the matchmaking process to help determine compatibility with a potential match. After speaking with her and some of her closest friends and relatives, I was able to gain valuable insight into her personality, lifestyle, values, and how she is perceived by others. Read more>>

Rachael Spiewak

I have two customer success stories that are extra special to me, where one client started from scratch and another started with a large Facebook Group. I met CiCi Reagan through my Facebook Group late 2020. She had just launched a free Facebook Group after launching her Membership Site to support survivors of trauma, abuse, and addiction through the power of creative writing. Read more>>

Dee Frias

A lot of my customers are healthcare workers. They work 12hrs shifts and sometimes even more. One customer wrote to me to say my headband stayed on her entire shift, didn’t slip off or cause headaches unlike the other headbands she has bought. If something I make can make another persons day a little more better than that’s the whole point in my business. Read more>>

Sarah Flores

It was April of 2018 when I wrapped up an edit and realized I had an immediate gap in my schedule. I thought, “Hey, I’ll take a few weeks off and maybe line up a trip to somewhere beachy.” That sand between my toes was not meant to be. The following day, a new writer named Cap Daniels reached out to me about editing a story he wasn’t sure would be a series or a standalone novel. After a fantastic phone call and a scan of his manuscript, I abandoned all thoughts of a fruity drink inside a tiki hut because I immediately knew this guy was writing best-selling material—that something amazing was already written in the stars for him. Read more>>

Darlene Hawley

If I had $1 for every time that one of my clients has come back after working together and said, I’m finally getting clients because I’m standing out the way that I want to stand out, I could fund at least one of my children’s college education. Okay, maybe that’s a little dramatic, but you get the point.
I want to help, YOU, stand out too. One of my clients, let’s just call her Regina, came to me a few months ago after having a bad dry spell. Maybe you’ve had one of those where it’s been 90 days and you haven’t had anyone reach out for a call. Read more>>

Fern Cook

On a blustery frigid evening at my BFF’s 12th-ish Night house party, a champagne-toasted neighborhood Mom caught my attention and engaged me in a conversation about her landscape woes. As it is not my normal behavior to mix business with champagne, I tried to direct the topic towards the upcoming spring concert lineups, but Tammie would not be deterred. It seemed she had hired a Landscape Architect to try to solve the myriad of drainage problems and 18′ hill that crossed her 50′ wide backyard. Read more>>

Anastasia Saenz

It was a rollercoaster of a ride trying to get customers to visit my store. For a while the business felt like crickets, where hardly anyone was shopping. Then, one day during mid-summer, I got a message from a teacher asking if I could create customized headers for her Happy Planner. I said of course, and from there she gave me a brief description of what she wanted and I created a customized draft order for her to view. She instantly loved what I created. I then printed the order and shipped it to her. Read more>>