We’re excited to introduce you to the always interesting and insightful Shantel Bailey. We hope you’ll enjoy our conversation with Shantel below.
Shantel, looking forward to hearing all of your stories today. Alright, so we’d love to hear about how you got your first client or customer. What’s the story?
My first paying client was a family friend. She saw a post I put up of balloons that I did for my father’s birthday and reached out to me. She was willing to pay which was fantastic! I didn’t really know or understand pricing so I changed her a very low price. Surprisingly she paid me an extra $30 to the price I offered. She said she felt I should be charing more. I really appreciated that confidence boost!
As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your background and context?
I got into balloons in the summer of 2020 because I was planning my sister’s drive through baby shower. I looked up inspiration pictures and pricing, and then quickly realized I could not afford the decor I wanted at her party. So I decided to make it myself! I have been hooked on doing balloon decor every since.
Bailey’s Mosaics And Balloons is here to ease the decoration process for your celebration and make Instagram-able photo moments. I offer from affordable Grab-N-Go Garlands to luxurious large installations. I try to make ordering easy with providing a Pricing Guide with pictures and Color Chart of the inventory I keep. It’s easier for the client to see what I offer and get an idea of how much their inspiration picture may truly cost so there are no surprises for them.
When clients order with me they are getting affordable yet beautiful balloon decor.
I’m most proud of the fact that I started a business. I work full-time as a social worker and would never dreamt I would own a small business. Also I am very proud of the mosaic balloon structures I do. Some have been custom to go with the party’s theme, which is always exciting to do. They are my labor of love!!!
I want future clients to know that I truly do love doing balloon decor, and I hope it shows through their order.
What’s been the best source of new clients for you?
Google Business Profile has brought in the most clients for me! I’m still learning how to maximize the use of that platform, however, 70% of clients come from people googling “balloons near me” and my business popping up
Have any books or other resources had a big impact on you?
I really appreciate the following teaching platforms and the people involved: -The Bright Balloon courses and podcast
-Foxx Creative Share
-Creative Heart Studio’s templates and course
-Balloon Coach: Balloon Boss Mastermind
Each of these platforms have provided so much knowledge on creating fantastic decor and on how to run a balloon business.
Contact Info:
- Website: https://baileysmosaicsandb.wixsite.com/my-site
- Instagram: @Baileysmosaicsandballoons
- Facebook: Bailey’s Mosaics And Balloons