If you aren’t growing, you are dying, but the hardest part about growing is maintaining quality. As you hire more folks, expand to new locations, industries, etc. it becomes increasingly challenging to maintain the high quality you provided to your clients when you first started. It’s an incredibly difficult problem and so we reached out to some phenomenal entrepreneurs and asked them to share their stories, experiences and insights on the topic with us below.

Isaac Camargo

The biggest challenge for any growing company is to maintain their culture and quality. We wanted to establish a culture and company where people like to come to work, grow and learn, and feel they are doing something with a sense of purpose. After working in both startups and large corporate companies I was able to see how young companies tend to have very passionate employees and how in large companies the passion tends to fade as people focus more on one specific role rather than the overall mission of the company. Read more>>

Juniet / Mert Ozturk

We owe our big success to the quality in everything we do. Our ingredients, standardized prepping, and cooking processes are key to delivering the consistent Angeli’s flavor Baltimore knows and loves us for. This has been even more crucial as we opened our first franchise location, truly testing our quality in scale. Read more>>

Bianca Pitman

Quality is something that happens to be super important to me as a brand that currently makes its own products in small batches. Those who know us know that our integrity is number 1. Some people would say we are stifling our growth as a brand because we don’t want to skimp on the quality of our products. I’ve experienced working with companies that made products in small batches like ours that eventually had the opportunity to go mainstream and the entire formulation changed. People then complained about the same product they would buy in small batches back in the day now having an adverse effect on their hair and skin. Read more>>

Cory Buysse

Quality control for North by South Woodworking starts with a clear understanding of what the client is looking for down to the little details but also setting expectations early on of what can be done and what cannot be done. Being a one-person business this clear understanding falls on the communication I have with the client ahead of time and as the project progresses until final delivery. Read more>>

Nathan Hamood

I find it important to know why it is you’re trying to grow something. To me, the focus on the growth of my businesses is not just growth for the sake of growth, but for our ability to better accomplish the things we strive to as a company. One of these things is quality. Having scale can allow a greater investment in things that might not be possible at smaller scales, so growth becomes necessary to achieve goals. However its common that the reasons for growth can become forgotten, and as a business grows it starts to lose its quality control. Read more>>