Alright – so today we’ve got the honor of introducing you to Taviana Nolley . We think you’ll enjoy our conversation, we’ve shared it below.

Taviana , appreciate you joining us today. Risking taking is a huge part of most people’s story but too often society overlooks those risks and only focuses on where you are today. Can you talk to us about a risk you’ve taken – it could be a big risk or a small one – but walk us through the backstory.

Opening my physical store was the biggest risk I’ve taken so far in my career. I was online for 2 years before opening my store. My sales were stagnant online and I needed a change. I wanted to interact with my customers personally. I wanted to give them the “Star Quality” experience. I wanted to bring back great customer service. Every time I walk in a store and I’m not greeted I feel as if I’m not valued. I wanted my customers to know how valued they are to me. I vowed to myself that if I give them “Star Quality” customer service then they will always return no matter the drive or price because they wouldn’t get that experience anywhere else. I was nervous it took me almost two month to get my store right for my grand opening. October 23rd was my grand opening . I made the lost money I’ve ever made in one day from my boutique. That day changed my mindset forever. I now have reached a new goal and to think I almost talked myself out of signing my lease because I was scared that I wouldn’t make the sales so I could afford the space. I trusted God and took the risk. I’m so happy I took that risk. I’ve met some wonderful people and had my very own Fashion Show that would have never had the turn out that it did if I did not get that location. With that being said I want to encourage you all to take that Risk and have Faith! Every little thing will alright!

As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?

My name is Taviana. I have two beautiful children named Noah and Nala. I always wanted to be a high fashion runway model. I used to go to auditions and they told me I could walk but I’m too short. I always told myself I will create my own lane and model for myself because I was told to go into print modeling. In 2018 I broke my big toe and I had four plates and screws put in. I really thought my modeling career was over. I was told I would never walk in heels again. I was devastated. I couldn’t go back to work, so I got creative. I started selling hair that didn’t work out so well because I’m not a weave person. I’m more of a braids girl. I sat and meditated. I thought about what would I enjoy doing even when times get hard. Immediately I knew I was meant to open a boutique. I remember like it was yesterday. I ordered three different pieces, a top, pants and a dress. I sold those and I ordered more. That’s how I started. I was in my medical boot taking pictures in my front yard. I didn’t let anything or anyone stop me. After a year and surgery I was able to walk in regular shoes again. That was step one. I went to therapy for 3 months straight and I was able to put a 3inch heel on. Nobody can tell me that miracles don’t happen. I always tell people that tragedy is what got me here today. I stayed consistent and never gave up even on the days I didn’t make one sale. Being helpless to a certain degree taught me discipline, strength and that everything happens for a reason.
I solves problems for women who wants to look Chic without breaking their pockets and sacrificing Quality of their clothing.
I believe my customer service and my genuine care for my customers sets me apart from other boutiques. I genuinely care about them and listen to their needs and wants. When I first started out I was shopping for my and not for my target audience. They expressed that in my dms, comments and I listened changed up a bit and we’ve been good every since.
I am most most of my 1st Fashion Show and for my staying consistent even throughout tough times. I actually inspired others to follow their dreams and never give up on their childhood dream because I didn’t. Stay Inspired, Stay Prayed Up , Stay Consistent and God will take care of everything else. If I can do it so can you!

I’m located at 7342 Stonecrest concourse Lithonia Ga 30038 SUITE R003

IG- Starqualityboutique_

Www.starquality.boutique

Where do you think you get most of your clients from?

My best source for new clientele has been meeting my customers in person and word of mouth. I feel my genuine personality and customer service keeps them coming back for more.
I genuinely listen to them and give them feedback. I’m attentive and give suggestions as if I’m their personal stylist.

Are there any books, videos, essays or other resources that have significantly impacted your management and entrepreneurial thinking and philosophy?

Yes of course Rich Dad Poor Dad
The Millionaire Next Door
The Power Of Habit
Mind of a Millionaire
The Richest Man In Babylon

These are just a few that changed my mindset forever and allowed me to become a better business woman and individual.

Contact Info:

• Website: Www.starquality.boutique
• Instagram: @Starqualityboutique_
• Twitter: Callme_Beauty_
• Youtube: Taviana Star
• Other: Instagram- Callme_Beauty_

Image Credits
The Byrd collective Star Quality Boutique