We were lucky to catch up with Paul Williams and Valentina Godbolt recently and have shared our conversation below.

Paul Williams and , looking forward to hearing all of your stories today. Can you tell us about a time where you or your team really helped a customer get an amazing result?

Our clients are amazing people and we consider them family. It’s because of the relationships that we have with our customer base that allows our small business to succeed. We provide excellent cleaning services to a client and 9 times out of 10 they recommend us to a friend. Referrals has played an extraordinary role in our business growth.

Paul Williams and , love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?

There are families that are in need of quality help with keeping there homes and offices cleaned and maintained. We provide cleaning services to new home buyers, realtors, mothers/fathers with children to minister, senior citizens, and busy professionals. Who all appreciate us for providing exceptional cleaning services for them. What sets us apart from other cleaning companies is how each job is tailored to the client’s needs. For example, a client is sensitive to potent chemicals that are in cleaning supplies, so we would use all natural cleaning solutions that are free of any harmful chemicals to keep our client safe. We take pride in our efforts to reach or surpass satisfactory for the families we serve and the testimonials of their experience with us. These testimonials/reviews can be seen on our website. https://exceptional-cleaning-service-stl.business.site/?utm_source=gmb&utm_medium=referral

What’s been the most effective strategy for growing your clientele?

We have multiple strategies to earn new business, some require an advertising budget. Our most effective strategy is what we like to call “free advertising”, which is word of mouth. Referrals has played a major role in how successful our business has become.

Any advice for managing a team?

Pay attention to what your employee’s/subordinate’s concerns are. If there is an issue with a team member it is a manager’s duty to help create a solution. That way you cultivate a caring and fulfilling work environment. This style of leading influence team members to exemplify reciprocity and gratefulness.

Contact Info:

• Website: https://exceptional-cleaning-service-stl.business.site/?utm_source=gmb&utm_medium=referral
• Instagram: https://mobilo.link/v1/instagramUrl/7bb48d26